Stevie Smith
Lower Hutt,WGN
Summary
As a third-year tertiary student, I thrive on engaging with others and developing my knowledge. With a background in customer-facing roles, I have a friendly demeanor and maintain professionalism in all interactions. My studies have grown my passion in promoting health initiatives in Aotearoa and exploring advancements in technology. This journey has provided me with academic writing and critical thinking skills. It has also sparked a personal interest in evolving business technologies. In both academic and sporting arenas, I actively seek out challenges. Whether collaborating within teams or pursuing individual goals, I gain satisfaction from pushing my boundaries and achieving personal growth.
Overview
9
9
years of professional experience
Work History
Sales Assistant and Virtual Merchandiser
Amazon Surf Queensgate
Lower Hutt, Wellington
09.2020 - Current
- Provided excellent customer service by, welcoming, answering questions, resolving problems, and responding to complaints in a timely manner.
- Answered incoming telephone calls and emails to provide store, products and services information.
- Maintained cleanliness of the sales floor area at all times.
- Completed daily reports on sales performance metrics such as units sold per hour, day, week, month.
- Accepted and completed cash, check and credit card payments.
- Worked closely with store managers in merchandising activities.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Sales Assistant
Perfume and Cosmetics Outlet
Kapiti, Ōtaki
01.2018 - 10.2019
- Greeted customers and provided assistance with product selection.
- Replenished merchandise on shelves as needed throughout the day.
- Maintained cleanliness of the sales floor area at all times.
- Contacted customers to provide information on new and exciting products and service offerings.
Netball Umpire
Netball Hutt Valley
Lower Hutt, Wellington
04.2015 - 08.2019
- Displayed excellent communication skills when relaying information to players, coaches and spectators.
- Adhered to the rules of the game, ensuring fairness throughout matches.
- Managed disputes between players and coaches in an impartial manner.
- Responded quickly and efficiently to any dangerous situations that may arise on court.
- Consulted with other umpires prior to making decisions in order to reach a consensus.
- Attended regular meetings with other umpires for training purposes.
- Assisted new referees with training and learning specific game rules and regulations.
Education
Bachelor of Health - Population Health, Policy, & Service Delivery
Te Herenga Waka, Victoria University of Wellington
Wellington, NZ03-2026
Bachelor of Commerce - Information Systems
Te Herenga Waka, Victoria University of Wellington
Wellington, NZ03-2026
NCEA Level 3
Sacred Heart College
Lower Hutt, Wellington11-2021
Skills
- Positive Customer Engagement
- Adaptable and Flexible
- Time Management
- Attention to Detail
- Processing payments
- Problem-solving abilities
- Multitasking
- Community Outreach
Accomplishments
- Ko Te Tangata - School Leavers Scholarship
- Full Class 1 Licence
- Head of Sport 2021
- NCEA Level 3 Honours in Health and Wellbeing
- Wellington Touch Open Women's Captain 2024
- Wellington Touch Association Representative 2017-2024
References
Can be provided upon request.
Timeline
Sales Assistant and Virtual Merchandiser
Amazon Surf Queensgate
09.2020 - Current
Sales Assistant
Perfume and Cosmetics Outlet
01.2018 - 10.2019
Netball Umpire
Netball Hutt Valley
04.2015 - 08.2019
Bachelor of Health - Population Health, Policy, & Service Delivery
Te Herenga Waka, Victoria University of Wellington
Bachelor of Commerce - Information Systems
Te Herenga Waka, Victoria University of Wellington
NCEA Level 3
Sacred Heart College
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