Sugunadevi Sinnappan
Johnsonville,WGN
Summary
Self-starter, dependable, and professional with extensive experience in customer service, office administration, and finance. Able to manage multiple priorities with a positive attitude and a willingness to take on additional responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
OFFICE ADMINISTRATOR
Malvina Major Retirement Village -Ryman Healthcare
05.2024 - Current
- Provided excellent customer service to residents, families, and visitors, addressing inquiries and resolving issues.
- Managed day-to-day administrative operations, ensuring smooth office functionality and efficiency.
- Collaborated with various departments to facilitate communication and operational synergy.
- Facilitated smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders for essential materials.
HR ADMINISTRATOR
WRP Asia Pacific S/B & SNT Global Logistics S/B
10.2018 - 06.2023
- Similar role in both organization
- Implemented efficient administrative systems to streamline office processes and managed department inventories and supplier accounts
- Handled internal communications, prepared new hire letters, contracts, and corporate policies, and supported executives with scheduling, travel plans, and meeting organization
- Managed complex employee relations, payroll transactions, and ensured statutory compliance
- Improved recruitment processes, sourced suppliers, managed orders, and invoices, enhancing office productivity through effective staff management
- Provided clerical support including data entry, document management, and coordinated travel arrangements for business trips.
ADMINISTRATIVE & FINANCE OFFICER
FJI Lead S/B
07.2006 - 09.2018
- Managed payroll and implemented company policies
- Coordinating meetings and maintaining an organized filing system
- Assisted in recruitment and onboarding, managed financial documents, invoices, and payments, and sourced suppliers for company purchases
- Improved office productivity through enhanced communication and coordination efforts.
- Facilitated smooth business operations by resolving any administrative issues that arose within the company promptly.
FINANCE CLERK
Malaysia Airlines Berhad
09.2000 - 10.2004
- Provided comprehensive customer support including flight booking, reservation management, and responding to inquiries
- Ensured accuracy of passenger details and adherence to airline policies, while overseeing invoice processing, expense reports, and inventory management with a focus on accuracy and efficiency.
Education
Diploma in Computer Studies (Major in Business Management) -
Informatics College
Malaysia1998
Skills
- Office Administration
- Microsoft Office
- Documentation And Reporting
- Administrative Support
- Human Resources
- Payroll Administrative
- Teamwork and Collaboration
- Adaptability and Willingness to Learn
- Customer Service
- Database Entry
- Time Management
- Basic Accounting
- Communication Skills
Certification
- Certified ISO 9001:2018 Internal Auditor
- IELTS General Training (Band 6)
- PEARSON, PTE Academic (Score: 55)
- Certificate of Completion in Coaching and Counselling Skills for Handling Difficult People
- Licence Controller Qualification (LCQ), New Zealand
References
Dr.Siva Kumar (Wellington,New Zealand)
Phone:+64 211 733 044
Mr.Chandran Sinnahiah (Wellington,New Zealand)
Phone:+64 210 836 4217
Mr.David Wong (Malaysia)
Phone:+6 012 200 8827
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
OFFICE ADMINISTRATOR
Malvina Major Retirement Village -Ryman Healthcare
05.2024 - Current
HR ADMINISTRATOR
WRP Asia Pacific S/B & SNT Global Logistics S/B
10.2018 - 06.2023
ADMINISTRATIVE & FINANCE OFFICER
FJI Lead S/B
07.2006 - 09.2018
FINANCE CLERK
Malaysia Airlines Berhad
09.2000 - 10.2004
Diploma in Computer Studies (Major in Business Management) -
Informatics College
- Certified ISO 9001:2018 Internal Auditor
- IELTS General Training (Band 6)
- PEARSON, PTE Academic (Score: 55)
- Certificate of Completion in Coaching and Counselling Skills for Handling Difficult People
- Licence Controller Qualification (LCQ), New Zealand
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