Suman Pappula

• Lead, coach, and guide the Logistics teams.
• Managing logistics operations. overseeing receiving, storage, inventory management, order processing, and shipping.
• Overseeing daily operations, managing staff, ensuring compliance with warehouse regulations.
• Make planning and distribution of warehouse goods.
• Investigate, source, and finalize – Vendors & material. Financial management and budget utilization.
• Ensuring all the export orders meet regulations (dangerous goods), compliance, legal requirements and meeting target lines.
• Set, monitor & develop KPIs. Handle certification and customer audits.
• Control over all Inward goods/ Imports, Inventory, dispatch & Exports for all RM’s & FG’s over more than 4K to 5K SKUs.
• Managed inventory accuracy through regular cycle counts and implemented measures to prevent stock discrepancies.

Accomplishments:

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows and received best performance team.
• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks, which includes shipping on an average of 550-600 export containers.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions, like zero errors in overall performance for the year 2024-2025.

• Staff management, oversee hiring/ training.
• Oversee Inward goods/ Imports, Inventory, dispatch & Exports logistics, warehouse administration & Supply chain operations, supplier and transporter management, outstanding Inventory control over 13000 bins and 4000 goods (RM’s & FG’s).
• Ensure exports to meet timelines.
• Developed processes and policies.
• Manage expenditures against budget.
• Developed ERP software for warehouse operations.

Accomplishments:

• Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
• Set performance expectations like KPI's for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
• Assisted in recruitment to build team of top performers.
• Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
• Built and maintained strong client relationships, leading to repeat business and referrals.
• Led by example, demonstrating commitment and professionalism that inspired team members to excel.

• Perform daily Inventory counts for all the products like food and electronics.
• Perform stock and inventory audits.
• Review all financial transactions of inventory.
• Completed daily cycle counts to maintain accuracy of records.
• Completed physical inventory counts each month.

• Policies review and enhancement, Data Analysis, quality testing, Review and update test cases.
• Researched and determined scope and complexity of issues.
• Increased efficiency in data analysis by creating custom scripts and macros for automating repetitive tasks.
• Optimize functionality of networks and systems, reallocating resources, Troubleshooting and recovering failed applications.

• HR lead. Specialist in Target based recruitment.
• Policies review and enhancement, adhere to align with Employment laws.
• Organizing HR Events and walk-in-interviews, Budgeting & budget allocation.
• Project-based recruitment. Employee Performance Management.
• Restructuring and optimizing staff. Analyze trends and metrics.
• Salary revisions, Incentive data consolidation, Incentive pay-out calculation, and final sign-off.

Accomplishments:

• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Accomplished multiple tasks within established timeframes.
• Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
• Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
• Led cross-functional teams to achieve project goals, fostering collaboration and innovation.

• Expertise in recruitment at all levels.
• Specialist in processing Balance Scorecard.
• BSC linked HRM activities with the organization’s strategy, measure HRM practices.
• Productivity measures. Work with trade unions.
• Salary processing.
• Streamlined HR processes for increased efficiency by optimizing workflows and introducing automated solutions.

Accomplishments:

• Served as a point-of-contact for employees regarding policy inquiries or concerns, providing prompt resolutions when needed.
• Recruited more than 1500 employees in 3 years time for different projects.
• Managed recruitment efforts to attract top talent, utilizing targeted job postings and thorough candidate screening processes.

• Implemented Bell curve appraisal.
• Create and implement KRAs.
• Analyse trends and metrics. Review HR policies and procedures.
• Manage employee training Matrix.
• Gather data for employee satisfaction.
• Developed strong working relationships with staff, fostering a positive work environment.
• Implemented staff training programs to elevate service standards and knowledge.
• Implemented loss prevention strategies, significantly reducing shrinkage.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.

• Recruitment, Joining formalities.
• Employees welfare, Payroll, Pay reviews.
• General Administration.

Accomplishments:

• Drafted and documented employee handbook and company policies to reduce compliance risks.
• Processed paperwork and hiring details for promotions and lateral position changes.
• Coordinated new hire onboarding, completing background checks and reference checks to complete screenings.
• Facilitated employee relations, benefits administration and performance management initiatives to support workforce needs.
• Coordinated employee placements and administrative details.