Surabhi Dhake
Te Puke,WBOP
Summary
Organized and dependable person successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Service Deli Assistant
New World Lincoln
Christchurch, Canterbury
02.2018 - 11.2021
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Greeted customers at counter to fulfill requests and answer questions.
- Prepared salads, savouries, soups and sandwiches for customers.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Accurately operated cash register to process customer payments.
- Documented customer orders and conveyed special requests to kitchen staff.
- Receiving Cheese orders, stacking it,putting price tag & Auditing.
Kitchan Asssistant
Circadian Rhythm Vegan & Vegetarian Restaurant
Dunedin, Otago
04.2014 - 12.2017
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Helping Chef to prepare food and serving to customers.
- Greeted guests in with friendliness and professionalism.
Education
Master of Science - Microbiology
06.2005
Skills
- basic computer knowledge ( Ms Office)
- Sanitation Standards
- Ability to work with team members
- Customer Service
- Food safety knowledge
- Patience and ability to remain calm in stressful situation
- Hospitality service expertise
Certification
Basic Food Safety and Handling Course certificate (2024)
HACP food safety course from Foodstuff South Island
Photography, Cooking, Gardening
I am a freelance photographer, like to capture nature, wildlife and people.
Languages
English
Professional Working
Hindi
Native or Bilingual
Marathi
Native or Bilingual
Timeline
Service Deli Assistant - New World Lincoln
02.2018 - 11.2021
Kitchan Asssistant - Circadian Rhythm Vegan & Vegetarian Restaurant
04.2014 - 12.2017
North Maharashtra University - Master of Science, Microbiology
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