Susanna Teo
Line Manager
Auckland,AUK
Summary
Dynamic Line Manager with a proven track record at Kmart, enhancing employee engagement and reducing turnover through effective communication and motivation techniques. Skilled in inventory management and safety compliance, I manage processes that foster teamwork, improved profitability by optimizing resources, and significantly reduced workplace accidents. My leadership is marked by a strong focus on continuous improvement, problem solving and achieving business goals or targets. I have helped coach and train many team members with their development with in Kmart. I am a very passionate and driven individual who exceeds all expectations. Always giving 100%
Overview
11
11
years of professional experience
Work History
Line Manager
Kmart
02.2014 - Current
- Reduced employee turnover through effective communication, regular feedback, and promoting a positive work environment.
- Inventory management ensuring product availability for a better customer experience.
- Mentored junior staff members, fostering professional development and career growth opportunities within the company.
- Cultivated an environment of teamwork by encouraging collaboration among team members from diverse backgrounds and skill sets.
- Increased profitability by optimizing resource allocation and reducing operational costs.
- Timecards and payroll
- Implemented safety protocols that significantly reduced workplace accidents and injuries.
- Adapted quickly to changing industry trends, proactively identifying challenges, opportunities, and solutions for maintaining business success.
- Played a pivotal role in achieving business growth targets through strategic planning and execution of initiatives.
- Conducted regular performance reviews to identify areas for improvement and provide constructive feedback.
Education
Bachelor of Science - Mathematics
University of Auckland
Auckland, NZSkills
- Customer focus
- Influencing skills
- Motivation techniques
- Employee engagement
- Health and safety
- Team development
- Health and safety compliance
- Staff management
- Continuous improvements
- Inventory coordination
- Staff scheduling
- Performance evaluation
- KPI tracking
- Inventory management specialist
- Strong leadership
- Teamwork and collaboration
- Problem-solving
- Time management
Languages
Samoan
Native or Bilingual
Timeline
Line Manager
Kmart
02.2014 - Current
Bachelor of Science - Mathematics
University of Auckland
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