Susmitha Arjun Dev
Mount roskill,Auckland
Summary
Experienced with exceptional typing and data entry abilities and a results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Indian Overseas Bank
India
07.2013 - 12.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Developed strategy to increase sales and drive profits.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Developed strong working relationships with staff, fostering a positive work environment.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Education
Certificate - Xero Payroll
The Career Academy
Auckland, NZ02.2024
Bachelor of Technology - Computer Science
College of Engineering Poonjar
Kerala India04.2011
Skills
- Xero
- MS Office
- Administration and Reporting
- Documentation And Reporting
- Retail Operations
- Employee Scheduling
- Marketing knowledge
- Computer Skills
- Customer Relationship Management
Personal Information
- Place of Birth: Trivandrum
- Date of Birth: 10/05/89
- Gender: Female
- Nationality: Indian
- Marital Status: Married
References
Arya Prem, +917907087176, a4arya@gmail.com
Additional Information
Visa : Resident visa
Timeline
Assistant Manager
Indian Overseas Bank
07.2013 - 12.2023
Certificate - Xero Payroll
The Career Academy
Bachelor of Technology - Computer Science
College of Engineering Poonjar