Suzanne (Suzy) Mitchell

• Prepared monthly financial statements and variance analysis reports for Stakeholder review.
• Identified areas for operational improvement through detailed variance analysis.
• Enhanced financial decision-making by providing accurate data analysis and insightful recommendations to executive leadership.
• Evaluated capital investment opportunities, contributing to business cases with indepth cost benefit analysis.
• Reviewed documentation and identified financial discrepancies where applicable.

• Conduct on farm or in branch; face to face appointments with customers to discuss their business and financial needs.
• Perform complex financial and budget analyses to determine requirements and justify requested funding.
• Use relevant financial technology to generate reports and recommended courses of action to credit and upper management.
• Conduct detailed financial analysis to identify and evaluate changes in operations, trends and potential areas of improvement or concern.

• Conduct face to face and phone based appointments with customers.
• Analysed financial needs of customers and developed tailored strategies to meet their goals.
• Helped customers make informed decisions about their financial future.
• Train new lenders.

• Interview, hire, manage and inspire team members.
• Develop and coaching of team members.
• Reviewed branch procedures to enhance clarity and monitor compliance with requirements.
• Examined customer loan applications for loan approvals and denials. Provide feedback where necessary.
• Assessed employee performance and developed improvement plans.
• Maintained confidentiality of bank records and customer information to prevent mishandling of data and potential breaches.
• Lead change positively.

• Conduct audits of the Farmers department stores from South Auckland to Gisborne.
• Prepared working papers, reports and supporting documentation for audit findings.
• Deliver audit findings and present audit reports face to face to Store Managers, Regional Managers, Audit Manager and the Board.
• Communicated with auditee staff to obtain necessary information for audits. This included interviewing.

• Performed complex financial and budget analyses to determine requirements and justify requested funding.
• Used relevant financial technology to generate reports and recommended courses of action to credit and upper management.
• Conducted detailed financial analysis to identify and evaluate changes in operations, trends and potential areas of improvement.

Previous employment prior to 2009 included customer service and leadership roles working for Telstra Clear and Sky Television. More detail can be provided upon request.