Swapnil Amin

As a security technician, my responsibilities include maintaining and troubleshooting security systems to safeguard each client's property. This role requires meticulous attention to detail and the capacity to perform under pressure within a dynamic environment.

• Conducted regular maintenance checks on security equipment

• Responded promptly to emergency calls and alarms

• Installed and configured new security systems

• Collaborated with clients to customize security solutions

Experienced Store Manager with over nearly 2 years of experience in retail management. Proven track record of increasing sales, improving customer satisfaction, and leading high-performing teams. Adept at inventory management, financial oversight, and implementing effective sales strategies.

• Developed and maintained store policies and procedures.
• Monitored store performance metrics, including sales, profitability and customer service ratings.
• Coordinated stock replenishment processes as needed based on sales trends.
• Established weekly and monthly goals for sales staff to achieve desired results.
• Initiated new product training sessions for employees to improve product knowledge.

I have nearly 4.5 years of experience as a store supervisor at Osh Enterprise Ltd in New Zealand. Throughout my tenure, I have acquired extensive knowledge and expertise in the retail industry.

• Supervised and coordinated the daily activities of retail store associates.
• Coached, trained, and motivated employees to ensure effective team performance.
• Scheduled staff shifts and monitored employee attendance records.
• Developed strategies to increase customer satisfaction, loyalty, and sales.