Sybil Hunu Hunu
Customer Services Representative
Torbay,AUK
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Customer Services Representative
NZ Couriers
Rosedale
2019.07 - Current
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked with cross-functional teams to achieve goals.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Education
Best Training
2002-01
Skills
- Dependable and Responsible
- Problem-Solving
- Analytical
- Customer Service
- Multitasking
- Calm Under Pressure
Affiliations
- I enjoy spending time with my children and grandsons.
- Spending quality time with my life long partner Simon.
- Experimenting with new recipes (although I am not the greatest cook)
Languages
Maori
Limited
Timeline
Customer Services Representative
NZ Couriers
2019.07 - Current
Best Training
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