Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Projects And Leadership
Languages
Timeline
Generic

Tanmay Shekhawat

Auckland

Summary

Results-driven financial services professional with a background in customer service, loan verifications, and team leadership. Proven track record of exceeding performance targets in high-volume environments. Skilled in building relationships, identifying customer needs, and delivering tailored financial solutions. Seeking a Direct Sales Consultant role to leverage communication skills and lending knowledge in a fast-paced, target-oriented environment.

Overview

5
5
years of professional experience

Work History

Verification Officer

UDC Finance
11.2023 - Current
  • Collaborate closely with lending teams to assess risk and facilitate loan approvals.
  • Perform detailed verifications of financial documents with 140% average monthly productivity.
  • Deliver high accuracy and compliance, earning strong feedback during hindsight reviews.
  • Strengthen understanding of lending processes, credit risk, and financial compliance standards.

Customer Service Officer

UDC Finance
11.2022 - 11.2023
  • Delivered top-tier customer support to 50-70 clients and dealers daily via phone and email.
  • Developed excellent communication and problem-solving skills in fast-paced environments.
  • Liaised with multiple internal teams to improve service workflows and customer satisfaction.
  • Built strong relationships with customers and dealers, contributing to repeat business.

Store Manager (Franchise)

Pizza Hut - Restaurant Brands
06.2020 - 06.2022
  • Led store operations, trained and managed a team of 15+ staff.
  • Boosted customer satisfaction ratings from 40% to 75% by improving staff performance.
  • Managed inventory, handled logistics, and ensured accuracy in daily reporting.
  • Developed team morale and cohesion through effective leadership.

Education

Bachelor of Science - Exercise Science

University of Auckland
01.2021

Skills

  • Sales & Relationship Building
  • Customer Engagement & Retention
  • Analytical Thinking & Decision-Making
  • Verbal & Written Communication
  • Time Management & Workload planning
  • Team Collaboration & Leadership

Hobbies and Interests

  • Reading
  • Yoga
  • Football & Charity Work
  • Career Development in Finance & Lending

Projects And Leadership

Event Coordinator & Logistics Manager, University of Auckland, 06/01/18, 01/01/21, Coordinated logistics and volunteer teams for campus events., Managed event equipment, guest support, and media promotions.

Languages

Hindi

Timeline

Verification Officer

UDC Finance
11.2023 - Current

Customer Service Officer

UDC Finance
11.2022 - 11.2023

Store Manager (Franchise)

Pizza Hut - Restaurant Brands
06.2020 - 06.2022

Bachelor of Science - Exercise Science

University of Auckland

Similar Profiles

CREATE PROFILE
Tanmay Shekhawat