Tanya Verma
Glen EDEN,AUK
Summary
Accustomed to high-paced retail environment with background as Retail Sales Assistant. Equipped with knowledge and skills in customer service, product knowledge, inventory management, and merchandising techniques. Strengths lie in building positive customer relationships, efficient problem-solving, and ability to work well under pressure. Proven impact in previous roles through effective team collaboration and commitment to sales goals achievement.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Sales Assistant
Beds 4 U
Avondale, Auckland
03.2024 - 07.2024
- Greeted customers and provided excellent customer service.
- Assisted customers with product selection to meet their needs.
- Answered questions from customers about products and services.
- Processed returns and exchanges of merchandise promptly and efficiently.
- Performed weekly cleaning duties such as dusting, mopping, vacuuming.
- Demonstrated knowledge of store policies regarding payments, returns, and exchanges.
Healthcare Support Worker
Rose ridge retirement village
Henderson, Auckland
01.2024 - 03.2024
- Assisted in patient transfers, utilizing proper body mechanics and safety protocols.
- Provided compassionate care to patients and their families.
- Ensured that all medical equipment was properly maintained and cleaned.
- Conducted home visits to assess patient needs and provide follow-up care instruction when necessary.
- Administered medications according to doctor's orders.
Sales Assistant
Novo shoes
New Lynn , Auckland
06.2023 - 03.2024
- Greeted customers and provided assistance with product selection.
- Assisted in creating displays to promote products.
- Organized stockroom shelves, racks and bins according to store layout and product categories.
- Completed daily reports on sales performance metrics such as units sold per hour, day, week, month.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Informed customers about current promotions and discounts.
- Assisted customers with returns, exchanges and refunds.
- Maintained cleanliness of the sales floor area at all times.
- Ensured that all promotional materials were properly displayed in their designated areas.
Receptionist
All clothing
Panchkula, Haryana
08.2021 - 02.2023
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Coordinated with vendors for repairs and maintenance of office equipment such as printers or computers.
- Assisted with special projects assigned by management when required.
- Sorted incoming mail and directed to correct personnel each day.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Maintained daily calendars, set appointments with clients and planned daily office events.
Education
Diploma in Community Healthcare And Support Level 7 - Healthcare
NZSE
Auckland, NZ03-2024
Bachelor of Science - Medical Microbiology And Bacteriology
Kuk University
India 05-2020
Skills
- Critical Thinking
- Clinical skills
- Patient Safety
- Patient Care
- Vital signs monitoring
- Direct Patient Care
- Client documentation
- Care plan assessment
- Community activities
- Charting and documentation
- Adaptive equipment use
- Report Generation
- Confidentiality
- Care Plan Management
- First aid and safety
Certification
- New Zealand restricted license.
Affiliations
- I use to decorate the stores on the occasion of the Diwali and the Christmas and arrange parties for employees.
- Received "Best employee "at all clothing in 2022.
Languages
English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
Hobbies
- Dancing
- Singing
- Cooking food
- Draw Heena
- Claning my surrouding
- Decoration
Reference
- Shea Suia (community coordinator) working in Rose ridge retirement village (0204018816), communication@roseridge.co.nz
- Mahreen Baloch (professor), NZSE , mahreen@nzse.ac.nz
- Harleen kaur (manager) working in NOVO shoes (+649553511)
- Kanav (manager) working in Beds 4 U, (0220938368)
Timeline
Retail Sales Assistant
Beds 4 U
03.2024 - 07.2024
Healthcare Support Worker
Rose ridge retirement village
01.2024 - 03.2024
Sales Assistant
Novo shoes
06.2023 - 03.2024
Receptionist
All clothing
08.2021 - 02.2023
Diploma in Community Healthcare And Support Level 7 - Healthcare
NZSE
Bachelor of Science - Medical Microbiology And Bacteriology
Kuk University
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