TARYNE POOLE
Christchurch,canterbury
Summary
i am a full-time working professional with experience in customer service. Expertise in building strong relationships with customers while efficiently handling orders, quotes and inquiries. I am Highly-motivated with the desire to take on new challenges with a Strong work ethic.
Overview
7
7
years of professional experience
Work History
Retail/Trade store Assistant
Active Safety
Sydenham, Christchurch
10.2025 - Current
- Navigated NetSuite efficiently for managing customer data and updates.
- Processed customer sales orders, quotes, and invoices accurately.
- Assisted customers with safety equipment inquiries and product selections.
- Communicated with customers via phone and email, providing timely information and support for inquiries.
- Conducted B2B sales efforts, achieving expansion of customer base.
- Answered store phone to inform customers about stock levels promptly.
- Resolved customer issues, leading to improved satisfaction and repeat business.
- Established strong rapport with both new and existing customers
- Assisted with receiving and shipping goods in warehouse.
- Supported order fulfillment by accurately picking and packing items.
Sales associate & Visual merchandiser
Foot Locker
Riccarton, Christchurch
02.2023 - 10.2025
- Assisted customers to find products that meet their needs
- Worked with team Members to achieve sale goals
- Greeted customers on arrival
- Maintained clean and organized sales floor to improve store appearance
- Handled returns and exchange
- Processed cash and card transactions
- Set up campaign displays for sales and new stock
Checkout operator
Raeward Fresh
09.2022 - 01.2023
- Customer service
- Resolved any complaints with patience and understanding
- Cleaned organized and restocked shelves
- Time management
- Cash and card transactions
- Ensured the checkout area was clean, organized, and well-stocked at all times.
Pick packing
Glassons
03.2022 - 09.2022
- Company Overview: web shop
- Fulfilled orders using picking trolley and scanners
- Moved heavy loads with trolley jacks
- Swept and picked up rubbish to keep the warehouse clean.
- Web shop
- Worked with coworkers to complete tasks.
Admin
Snug Insulation
03.2020 - 04.2022
- Quoting and invoicing using xero
- Making and receiving phone calls
- Creating reports for healthy homes inspections
- Time management
- Multitasking
- Answered phone calls and emails from clients to address questions, complaints, and needs.
Education
Papanui High
Skills
- Great work ethic
- Honest and dependable
- Team work
- Time management
- Processing transactions
- Reliable
- Problem solving
- Multi-tasking strength
- Excellent people skills
- Upselling
- NetSuite management
- Customer order processing
- Product knowledge
- Customer relationship management
- Effective communication
- Customer satisfaction focus
- Customer assistance
- Relationship building
- Telephone etiquette
- Order fulfillment
- Returns and exchanges
- Cash handling
Personal Information
- Title: Customer Service/ Trade store Assistant
- Date of Birth: 2002-07-29
Timeline
Retail/Trade store Assistant
Active Safety
10.2025 - Current
Sales associate & Visual merchandiser
Foot Locker
02.2023 - 10.2025
Checkout operator
Raeward Fresh
09.2022 - 01.2023
Pick packing
Glassons
03.2022 - 09.2022
Admin
Snug Insulation
03.2020 - 04.2022
Papanui High