Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tayla Hunnam

Summary

Committed to success, with an eye for detail.

I am hardworking and passionate about helping customers reach their financial goals.

Overview

7
7
years of professional experience

Work History

Personal Business Manager

ANZ
06.2022 - Current
  • Supporting local businesses with their personal and business lending needs.
  • Specialising in providing a great home buying journey, from top-ups to new lending.
  • Providing leadership to the wider team.
  • Build relationships with external businesses.

Senior Personal Banker

ANZ
11.2021 - 06.2022
  • Promoting financial products by maintaining excellent service and offering knowledge.
  • Trained new employees on lending policies and procedures.
  • Monitoring pipelines to track and log status of loans.
  • Developed and maintained relationships with customers, lenders and other third parties.

Personal Banker

ASB
10.2020 - 11.2021
  • Build relationships with customers, exceeding their expectations by gaining an understanding of their banking needs.
  • Analyzing potential risks to identify suitable options for customers.
  • Educate customers around the various banking solutions and products available.
  • Processing loan applications and monitored progress from start to finish.

Customer Service Officer

ASB
01.2019 - 10.2020
  • Educate and support customers around their banking requirements.
  • Delivering exceptional customer service to every customer. Providing extensive knowledge of products and services.
  • Collaborating with staff members to enhance customer service experience.

Food and Beverage Attendant

Craggy Range Winery
08.2017 - 01.2019
  • My role at Craggy Range was to provide customers the best hospitality service possible
  • During my time at Craggy Range I also moved into other positions to help the business such as the Receptionist and I also preformed Housekeeping duties.

Education

Diploma - Tourism And Travel Management

New Zealand School of Tourism
Wellington
10.2018

Skills

  • Team Work
  • Customer Service and Communication Skills
  • Time Management
  • Organisation
  • Self Management

References

  • Matt Goodwin, ASB - Mobile Mortgage Manager, 020 4032 9512, matt.goodwin@asb.co.nz
  • Felicia Howard, ASB - Home Ownership Coach, 027 209 5633, feliciahoward94@gmail.com

Timeline

Personal Business Manager

ANZ
06.2022 - Current

Senior Personal Banker

ANZ
11.2021 - 06.2022

Personal Banker

ASB
10.2020 - 11.2021

Customer Service Officer

ASB
01.2019 - 10.2020

Food and Beverage Attendant

Craggy Range Winery
08.2017 - 01.2019

Diploma - Tourism And Travel Management

New Zealand School of Tourism

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Tayla Hunnam