Teylor MacDonald
Auckland,Waitakere
Summary
Dynamic and reliable professional with a proven track record at New Zealand Police, adept at managing critical situations with composure and efficiency. Excelled in cross-cultural communication and IT systems. Demonstrates exceptional verbal and written communication skills, alongside a commitment to high-stress management and adaptability.
Overview
6
6
years of professional experience
Work History
Non Emergency Communicator
New Zealand Police
08.2022 - Current
Receiving calls and emails from the public about incidents like road accidents, burglaries and family violence. Determine what is happening and where and what the caller needs. Record relevant information about the incident. Determine the most appropriate police response.
Online Order Processor
New World
07.2019 - 12.2019
- Enhanced customer satisfaction by ensuring accurate and timely order fulfillment.
- Input order information into system and updated customer accounts to document and track customer orders.
- Maintained a high level of accuracy while entering orders into the system, ensuring proper billing and shipping information.
- Examined orders to confirm accuracy, completeness and adherence to customer requirements.
Education
Massey High School
Massey, Auckland, NZ12-2018
Skills
- Excellent communication skills both written and orally
- Cross-cultural communication
- Skilled in several IT systems and fully competent with typing accurately while conversing
- Skilled in managing highly stressful situations both verbally and mentally
- Dedication and reliability, able to manage shift work and changing work requirements while balancing home life and activities
Timeline
Non Emergency Communicator
New Zealand Police
08.2022 - Current
Online Order Processor
New World
07.2019 - 12.2019
Massey High School
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