Summary
Work History
Education
Skills
Websites
Timeline
Overview
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Thanat (New) Charttiwong

Thanat (New) Charttiwong

Auckland

Summary

Hey Im Thanat or you can call me New, Im a University graduate based in Auckland and i have passion for fashion and design. Im seeking mainly full-time or part-time position in retail especially for clothing brands. I want to utilize my experience i gained working in a brand like Zara as well as my 5+ years of customer service experience at our family owned business.


I have Full-time experience working as a sales assistant in Zara , i have worked as a visual merchandiser assistant merchandising the floor as well as mannequins. Operated the till and worked in stockroom. I have also been trained as floor supervisor during my time there keeping the store up to Zara standards and trained casuals and part-timers. Im also willing to take on added responsibilities to meet team goals. I'm dedicated to welcoming customers and providing comprehensive service.

Work History

Fulltime Sales Asistant/VC Asistant

ZARA SYLVIA PARK
08.2023 - 03.2024
  • Increased customer satisfaction by providing personalized fashion advice and recommendations.
  • Enhanced store''s visual appeal by organizing merchandise displays and maintaining cleanliness.
  • Dressed and accessorized mannequins to highlight featured clothing and accessories.
  • Cleaned, closed, and secured store at end of shift.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.
  • Streamlined inventory management with regular stock checks, ensuring optimal product availability.
  • Boosted sales revenue by identifying customer needs and suggesting suitable clothing options.
  • Collaborated with team members to achieve monthly sales targets, contributing to overall store success.
  • Provided exceptional customer service, cultivating loyal clientele and generating repeat business.
  • Assisted in training new employees on company policies, sales techniques, and product knowledge.
  • Managed cash register transactions accurately while adhering to company security procedures.
  • Maintained up-to-date knowledge of current fashion trends to provide informed assistance to customers seeking guidance.
  • Processed returns and exchanges efficiently, ensuring seamless experience for customer during their visit.
  • Assisted in merchandising tasks such as restocking shelves and updating seasonal displays for maximum impact on sales performance.
  • Assisted customers with selecting clothing items and accessories based on individual needs.

Front of House Manager/Kitchen Assisitent

Thai Train
01.2017 - 02.2023
  • Operated cash register to accurately complete customer financial transactions.
  • Planned and organized food preparation activities from chopping ingredients to plating.
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals.
  • Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
  • Performed all stock keeping processes and assisted in replenishing all items as per company policy.
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Handled approximately daily credit and cash transactions for customers with accuracy and speed.
  • Performed cash, card and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Trained new staff in front-of-house procedures, customer relations and cleaning.
  • Assisted servers with delivering food, filling beverages and retrieving items for guests.

Senior Floor Staff Member

Mekong Baby
04.2023 - 07.2023
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
  • Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
  • Used POS system to enter orders, process payments and issue receipts.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Assisted servers with delivering food, filling beverages and retrieving items for guests.
  • Managed reservations and seating arrangements, minimizing wait times for walk-in guests.

3d Modelling Artist /3D Artist(paid Internship)

Cloned Reality
01.2023 - 04.2023
  • Create realistic 3d modeled human characters with company styled guidelines in both low and high poly as required. Low poly models to be used in software such as Unity for their virtual reality project.
  • Sculpted and modelled 3d clothing following the clients guidelines and references
  • Worked with other artists, animators, and programmers to execute projects on time and within budget constraints.
  • Interpreted concept art and sketches to create innovative virtual characters, environments and props.
  • Followed design guidelines, asset naming conventions and other technical constraints to produce results compliant with industry and platform standards.

Social Media Marketing Intern/Content Creator

Cloned Reality
01.2023 - 04.2023
  • Designed and presented social media campaign ideas.
  • Collaborated with team members to help expand marketing channels.

2D Animator/Marketing Intern/Content Creator

Good Health Design
05.2022 - 01.2023
  • Set and maintained high standards of quality for over 2 different projects.
  • Combined technical and artistic abilities to accomplish challenging animation objectives.
  • Used procreate ,davinci resolve and photoshop to create over multiple backgrounds and character with full range of emotions and movement.
  • Used Adobe Photoshop, Adobe Illustrator and Adobe programs to develop assets.
  • Created and edited a content video to commercialise the brand to target more audiences.
  • Created complex animations for smartphones, computers and websites.
  • Applied contemporary trends in production design to produce stunning, forward-thinking work.
  • Studied and maintained Good health design style guidelines while producing unique animation creations.
  • Provided accurate project timeframes and deadlines for every aspect of animation creation.
  • Worked closely with illustrators and designers to analyze project objectives, specifications and deadlines.
  • Familiarized other team members with modern advancements in animation and constantly changing technologies and techniques.
  • Collaborated with other animators to create coherent images within scenes.
  • Developed storyboards outlining animation plans.
  • Designed dynamic posters and digital media for sales and advertising.

Motion Graphic Designer

Metabolic Mindset Academy (Rumem Rachev)
03.2021 - 04.2021
  • Worked closely with illustrators and designers to analyze project objectives, specifications and deadlines.
  • Studied and maintained MMA style guidelines while producing unique animation creations.
  • Created complex animations for smartphones, computers and websites.
  • Developed storyboards outlining animation plans.
  • Used Adobe Photoshop, Adobe Illustrator and Adobe Indesign to develop new images.
  • Designed graphics for websites, logos and promotions for marketing purposes.
  • Created design work for print and digital sales and marketing campaigns.
  • Suggested and recommended techniques, methods and media best suited to produce desired visual effects.

Education

Bachelor of Arts - Digital Design

Auckland University of Technology
Auckland, NZ
03.2023

High School Diploma -

Auckland Grammar
Epsom, NZ
11.2019

Skills

  • Customer Needs Assessments
  • Visual Merchandising
  • Stock Replenishment
  • Product Merchandising
  • Opening and closing procedures
  • Cash Register Operations
  • Sales floor organization
  • Branding content creator
  • Video editing skills for commercial or brand advertisement
  • Social media content advertisement

Timeline

Fulltime Sales Asistant/VC Asistant

ZARA SYLVIA PARK
08.2023 - 03.2024

Senior Floor Staff Member

Mekong Baby
04.2023 - 07.2023

3d Modelling Artist /3D Artist(paid Internship)

Cloned Reality
01.2023 - 04.2023

Social Media Marketing Intern/Content Creator

Cloned Reality
01.2023 - 04.2023

2D Animator/Marketing Intern/Content Creator

Good Health Design
05.2022 - 01.2023

Motion Graphic Designer

Metabolic Mindset Academy (Rumem Rachev)
03.2021 - 04.2021

Front of House Manager/Kitchen Assisitent

Thai Train
01.2017 - 02.2023

Bachelor of Arts - Digital Design

Auckland University of Technology

High School Diploma -

Auckland Grammar

Overview

7
7
years of professional experience
Thanat (New) Charttiwong