Timeline
Work History
Overview
Education
Skills
Accomplishments
Summary

Zach (Thugs)

Entrepreneur
Wellington

Timeline

Property Management Assistant - Moloney & Co
02.2024 - 05.2024
Aotea College - NCEA Level 1 & 2, Business, Mathematics, English, Hospitality, Economics, Media Studies
01.2023 - Current
Supermarket Employee - New World
12.2022 - Current

Work History

Supermarket Employee

New World
Wellington
12.2022 - Current
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Property Management Assistant

Moloney & Co
Wellington
02.2024 - 05.2024
  • Boosted engagement rates with the creation of compelling and visually appealing content.
  • Optimized posting schedules based on platform-specific analytics to maximize content visibility.
  • Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
  • Increased brand awareness by developing and implementing effective social media strategies.
  • Provided exceptional customer service through timely and thoughtful responses to user comments and messages.
  • Oversaw social media presence and aligned posts to include branding and trending ideas.

Overview

4
4

Years of professional esports experience

2
2
years of post-secondary education

Education

NCEA Level 1 & 2 - Business, Mathematics, English, Hospitality, Economics, Media Studies

Aotea College, Wellington
01.2023 - Current

Skills

  • Customer Satisfaction
  • Business Development
  • Audience Engagement
  • Time Management
  • Social Media Management
  • Managing Complaints
  • Multi-Tasking and Prioritization
  • Social Media Trend Analysis
  • Strategic Marketing
  • Customer Inquiries
  • Staff Assignments
  • Employee Performance

Accomplishments

- During my short time working as a Social Media Specialist in Oath Esports I had gained over 50,000 views for the organisation within their Twitter page.

- Generated over 200,000 views for Moloney & Co on their TikTok page in just 3 weeks.

- Worked within the Esports Scene for over 3 years, completing a wide range of various tasks for each organisation I had worked for. My previous businesses will be listed below:

OCEANIA:

- Oath Esports (COO)

- Saint Esports & Tech Firm (CCO)

- Overt Esports (GM)

- Loyal Esports (CM)

- Darth Esports (SMM)

- Built For Greatness (SMM)

- Team Bionic (CCO)

NORTH AMERICA:

- Chronic (Moderation)

- Triple Rivals (GM)

- Fear Esports (GM)

Summary

Driven and organized professional with excellent leadership and communication skills. Possesses strong strategic planning abilities and deep understanding of esports industry trends, combined with expertise in team coordination and event management. Focused on fostering team growth and achieving competitive success.

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Zach (Thugs)Entrepreneur