Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tomoko Medcalf

Mt Maunganui,BOP

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

32
32
years of professional experience

Work History

Manchester Manager

Harvey Norman
Mt Maunganui
05.2013 - Current

Demonstrate expertise in merchandising, overseeing linen sales, and managing business development.

I acquired valuable knowledge and experience from the previous proprietor, Carlie, in areas such as merchandising, linen sales management, and business development.

I also worked under the previous proprietors, Mark and Jared, to further develop sales skills and business management acumen.

Successfully contribute to the effective management of Manchester sales, ensuring customer satisfaction, and meeting sales targets.

Operator

Bumblebee Lawn Services
Mt Maunganui
12.2009 - 02.2013

Established and operated a successful lawn services business.

Managed day-to-day operations, including business administration, accounts, and garden servicing.

Developed strong organizational and leadership skills while ensuring customer satisfaction and business growth.

Car Dealer, Office Manager, Sales Representative

Corporate Wholesale International Japan
Japan, Hiroshima
07.2002 - 10.2009

Managed various responsibilities within the car dealership, including office management, sales representation, and documentation preparation.

Oversaw the exportation of cars worldwide from Japan, ensuring compliance with international regulations and standards.

Developed exceptional negotiation and communication skills while maintaining strong relationships with clients.

Manager

Banquet Service System Co. Ltd, Japan
Japan, Hiroshima
04.1993 - 06.2002

Led a team of service staff at a hotel, ensuring the delivery of high-quality customer service.

Recruited and trained staff members to excel in customer service skills, enhancing overall customer satisfaction.

Developed strong leadership and team management abilities while effectively managing operations.

Education

Associate Degree - English Language And Literature

Notre Dame Seishin University
Japan
03-1995

High School Diploma -

Gionkita High School
Japan
03-1993

Skills

Sales and negotiation skills

Business development and management

Merchandising expertise

Customer service and relationship management

Leadership and team management

Strong organizational and multitasking abilities

Excellent communication and interpersonal skills

Timeline

Manchester Manager

Harvey Norman
05.2013 - Current

Operator

Bumblebee Lawn Services
12.2009 - 02.2013

Car Dealer, Office Manager, Sales Representative

Corporate Wholesale International Japan
07.2002 - 10.2009

Manager

Banquet Service System Co. Ltd, Japan
04.1993 - 06.2002

Associate Degree - English Language And Literature

Notre Dame Seishin University

High School Diploma -

Gionkita High School
Tomoko Medcalf