Tristyn Brown
Palmerston
Summary
Driven person with proven expertise in Inventory Management and exceptional Customer Service, honed at Black Bull Liquor and T&L Convenience. Excelled in enhancing customer loyalty and streamlining operations, achieving significant improvements in customer satisfaction. Skilled in Cash Management and adept at fostering strong relationships, ensuring operational excellence and customer trust.
Overview
2
2
years of professional experience
Work History
Duty Manager
Black Bull Liquor
02.2023 - 09.2024
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Coordinated with suppliers and vendors to determine availability of required items.
- Posted Invoices
- Stocking of products
- Use of a pallet jack
Retail Worker
T&L Convenience
11.2022 - 06.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
Skills
- Customer Service
- Customer service focus
- Time Management
- Cash Management
- Shift Scheduling
- Policy Enforcement
Timeline
Duty Manager
Black Bull Liquor
02.2023 - 09.2024
Retail Worker
T&L Convenience
11.2022 - 06.2024
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