MONIKA TUSHAR PANCHOTIYA
Christurch,Canterbury
Summary
Dynamic professional with extensive experience in customer service and education, including a role at Richmond Vege Mart where I excelled in sales tracking and problem-solving. Proven ability to enhance student engagement and learning outcomes as a Teacher, utilizing innovative lesson plans and effective communication with parents.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Retail Assistant
Richmond vege mart
Richmond, Christchurch
01.2025 - Current
- Recommended, selected and located merchandise based on customer desires.
- Maintained records related to sales for store management.
- Restocked shelves with new merchandise when required.
- Managed customer complaints in a professional manner while seeking solutions for resolution.
- Answered phones promptly and directed calls appropriately.
- Greeted customers warmly upon arrival at store locations or over the phone.
- Collected deposits or payments and arranged for billing.
Teacher
Shashwat International School
02.2023 - 07.2024
- Managed student behavioral issues to optimize classroom learning environment
- Created lesson plans and activities to enhance student learning and engagement
- Collaborated with colleagues, administrators, and parents to ensure students success
- Established rules for behavior in the classroom and enforced them consistently
- Facilitated group discussions by posing questions that encouraged critical thinking
Teacher
Government Primary School
07.2022 - 01.2023
- Prepared students for standardized tests by reviewing key content areas and test-taking strategies
- Communicated regularly with parents regarding student progress, behavior, and upcoming events
- Utilized technology, such as interactive whiteboards and online resources, to enhance instruction
- Developed lesson plans to engage students, and encourage active learning
Support Worker as a Volunteer
Balashram Care home
03.2018 - 01.2020
- Help with bathing, dressing and other daily routing
- Help with cooking, cleaning, laundry and other light housekeeping
- Provide emotional support and companionship
- Providing practical support for individuals and their families, such as helping with household task and personal care
Education
B.ED. - MATHES, SCIENCE
PARANGAT B.Ed. COLLEGE
Gujarat01.2021
B.SC - CHEMISTRY
M.M.SCINCE COLLEGE
Gujarat01.2018
Skills
- Customer service
- Sales tracking
- Inventory management
- Merchandising techniques
- Payment processing
- Visual merchandising
- Product knowledge
- Problem solving
- Order management
Certification
- Adult social care, 01/01/10
- The 6 C's of care, 01/01/10
- Communication, 01/01/11
- Personal care
- Nutrition/Hydration
- Continence care
- Mobility and Falls
- Supporting with sleep and bed rest
- End of care life
- Wellbeing
- Personal Development
- NCSC New Delhi - Science Fare, 01/01/09
References
References available upon request.
Timeline
Retail Assistant
Richmond vege mart
01.2025 - Current
Teacher
Shashwat International School
02.2023 - 07.2024
Teacher
Government Primary School
07.2022 - 01.2023
Support Worker as a Volunteer
Balashram Care home
03.2018 - 01.2020
B.ED. - MATHES, SCIENCE
PARANGAT B.Ed. COLLEGE
B.SC - CHEMISTRY
M.M.SCINCE COLLEGE
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