Tyrone Tawera

Furniture Removalist/Furniture Delivery Driver

World Moving & Storage

05.2021 - 11.2024

Contacted customers prior to delivery to confirm and coordinate delivery times.
Loaded truck and properly secured items to prevent damage for deliveries.
Communicated customer complaints, requests, and feedback to company management for swift resolution.
Ensured safe transport of items by properly securing and protecting them during transit.
Handled customer inquiries and concerns regarding deliveries, resolving issues promptly to maintain positive relationships.
Increased on-time deliveries by effectively managing time-sensitive schedules and deadlines.
Delivered furniture efficiently by planning and optimizing delivery routes.
Improved customer satisfaction by providing professional, courteous service throughout the delivery process.
Promoted a clean work environment by maintaining a neat appearance both personally and within the vehicle.
Supported fellow drivers in developing their skills by sharing knowledge about safe driving techniques, effective packing methods, and time-saving strategies.
Maintained accurate records of deliveries, including signatures and confirmation documentation.
Completed rush deliveries on tight timetables to satisfy customer needs.
Completed on-time deliveries by choosing best and most efficient routes.
Kept detailed mileage and fuel reports to track overall fuel costs.
Delivered packages to customer doorsteps and business offices.
Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Operated light trucks to deliver loads as far as 500+ Kms from home location.
Worked flexible hours across night, weekend, and holiday shifts.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked well in a team setting, providing support and guidance.