Farwa Haidari
Auckland,NZ
Summary
Dynamic professional with a strong background in customer service and point of sale operations at The Warehouse. Proven ability to enhance store revenue through effective communication and sales promotion strategies. Skilled in handling cash transactions and resolving customer complaints, ensuring a positive shopping experience while maintaining inventory accuracy.
Overview
2
2
years of professional experience
Work History
Checkout Operator
The Warehouse Sylvia park
Auckland, New Zealand
10.2024 - Current
- Money handling
- Communicated effectively with team members to ensure smooth operation of checkout lanes.
- Addressed and resolved customer complaints with friendly and level-headed assistance.
- Processed sales, returns, and exchanges using POS register system.
- Assisted customers with product inquiries and service issues.
- Assisted customers with product inquiries and resolved issues promptly.
- Operated checkout registers efficiently and accurately to process customer transactions.
Barista&customer service
Gold star training
04.2025 - 05.2025
- Prepared and served high-quality beverages to customers.
- Assisted customers with menu selections and special requests promptly.
- Maintained cleanliness and organization of the coffee shop and workstations.
Intern
The Warehouse
Auckland, New Zealand
07.2024 - 08.2024
- Handled cash, card, check, gift card and coupon transactions for customer purchases.
- Analyzed key performance indicators to identify effective strategies.
- Implemented strategies to take advantage of new opportunities.
- Assisted in organizing inventory for efficient warehouse operations.
Education
High School Diploma -
Auckland Girls Grammar School
Auckland, NZSkills
- Customer service
- Team collaboration
- Point of sale operation
- Inventory management
- Effective communication
Accomplishments
Level 2 academic excellence in general mathematics, textiles, and hospitality
References
References available upon request.
Languages
English, Persian, Urdu & Hindi
First aid certificate
- Advanced work based first Aid
Timeline
Barista&customer service
Gold star training
04.2025 - 05.2025
Checkout Operator
The Warehouse Sylvia park
10.2024 - Current
Intern
The Warehouse
07.2024 - 08.2024
High School Diploma -
Auckland Girls Grammar School