Uttambir Singh
Lower Hutt,Wellington
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
Work History
Telecommunication Technician
Thind Telecommunication LTD
09.2023 - Current
- Installing RGW, Modem and landline phones
- Handled complaints and offered services to maintain high customer service
- Install fibre broadband and integrate medical alarms with broadband
- Hauling, thrusting and excavating.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
- Installed and configured new devices and system components.
- Performed quality assurance on systems to confirm optimal performance.
Coach Bus Driver
Prince Bus Depot, KPT
02.2022 - 07.2023
- Enhanced passenger satisfaction by providing exceptional customer service and maintaining a clean, comfortable coach environment.
- Ensured timely arrivals and departures by strictly adhering to schedules and promptly addressing any issues or delays.
- Resolved passenger disputes diplomatically while maintaining professionalism at all times during challenging circumstances.
Education
High School Diploma -
Senior Secondary School
Kapurthala, India06.2018
Skills
- Customer Service
- Problem solving strengths
- Good health and fitness
- Verbal and written communications skills
- Ability to deal with emotionally charged and pressured situations
- Good leadership qualities and quick learner
- Safety Awareness
- Vehicle Maintenance
Timeline
Telecommunication Technician
Thind Telecommunication LTD
09.2023 - Current
Coach Bus Driver
Prince Bus Depot, KPT
02.2022 - 07.2023
High School Diploma -
Senior Secondary School
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