Summary
Overview
Work History
Education
Skills
Languages
Timeline
References
Generic

Vikas

Blenheim,MBH

Summary

Dynamic professional with a strong background in customer service and pharmaceutical knowledge, honed at Atul Medical Hall, Karnal, Haryana India. Proven ability to enhance client relations and optimize inventory management. Recognized for effective communication and team leadership, ensuring high standards of safety and satisfaction in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Mobile Phone Technician

Nz Tech Arena Ltd
06.2025 - Current
  • Diagnosed and repaired mobile devices, ensuring optimal performance and customer satisfaction.
  • Conducted quality assurance tests to verify functionality after repairs.
  • Assisted in training new technicians on repair processes and best practices.
  • Maintained inventory of spare parts and tools, streamlining the repair workflow.
  • Resolved customer complaints effectively, enhancing overall service experience.

Mobile Phone Technician

Nz Tech Arena Ltd
02.2025 - 06.2025

Team Member

Burger King
08.2024 - 02.2025
  • Engage in order taking and preparation, ensuring high standards of customer service and satisfaction
  • Handle cash transactions and maintain financial accuracy
  • Perform cleaning and maintenance duties to uphold store’s sanitary standards and appearance
  • Collaborate effectively with team members to meet goals and support store operations
  • Collaborated with team members to streamline order processing, reducing wait times.

Cleaning Team Leader

OCS
11.2023 - 08.2024
  • Maintained high standards of cleanliness and sanitation across various facilities
  • Ensured safe practices were followed, significantly reducing potential hazards in the workplace
  • Provided customer service, ensuring all client specifications and needs were met promptly and accurately

Pharmacist

Atul Medical Hall
01.2022 - 08.2023
  • Accurately prepared and dispensed medications as per physicians' prescriptions
  • Managed inventory levels, reducing shortages and excesses, optimizing stock handling
  • Counseled patients on medication usage and precautions, enhancing customer education and safety
  • Dispensed medications accurately while adhering to safety protocols and regulatory guidelines.
  • Educated patients on proper medication usage, potential side effects, and health management strategies.
  • Managed inventory levels using pharmacy management systems to ensure availability of essential medications.

Education

Master of Applied Management -

Nelson Marlborough Institute of Technology (NMIT)
Nelson, NZ
01.2024

Bachelor of Pharmacy -

RPIIT
01.2021

Diploma in Pharmacy -

Gandhi College of Pharmacy
01.2018

Skills

  • Client relations
  • Support Worker
  • Team Leadership
  • Pharmaceutical knowledge
  • Customer service
  • Sanitation and safety standards

Languages

English
Hindi
Punjabi

Timeline

Mobile Phone Technician

Nz Tech Arena Ltd
06.2025 - Current

Mobile Phone Technician

Nz Tech Arena Ltd
02.2025 - 06.2025

Team Member

Burger King
08.2024 - 02.2025

Cleaning Team Leader

OCS
11.2023 - 08.2024

Pharmacist

Atul Medical Hall
01.2022 - 08.2023

Bachelor of Pharmacy -

RPIIT

Diploma in Pharmacy -

Gandhi College of Pharmacy

Master of Applied Management -

Nelson Marlborough Institute of Technology (NMIT)

References

Available upon request.

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