Virginia Clay
Opotiki,BOP
Summary
- To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
- Hardworking and passionate with strong organizational skills.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Expertise in customer service relations.
Overview
15
15
years of professional experience
Work History
Branch Manager of Kiwibank & Post Shop
Wayne & Jenny Johnston - Paper Plus
Opotiki
03.2022 - Current
- Maintained friendly and professional customer interactions.
- Engaged employees in business processes with positive motivational techniques.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
Branch Operations Manager
New Zealand Couriers
07.2008 - 02.2022
- Started out as a part time customer service representative working towards Branch Supervisor
- Performed monthly compliance checks.
- Managed daily operations for smooth functioning, ensuring a high level of productivity.
- Enhanced customer experience by providing exceptional service and addressing concerns promptly.
- Supervised a team of employees, fostering a positive work environment and emphasizing professional growth.
- Developed strong relationships with clients, resulting in increased loyalty and repeat business.
Education
Sixth Form Certificate -
Opotiki College
Opotiki12.1998
Skills
- Customer Service Excellence
- Operations Management
- Team Player
- Excellent Work Ethic
- Excellent Time Management Skills
- Banking
- Approachable
- Attention to Detail
- Organizational Skills
- Cash Handling Expertise
Reading, Spending time with family,
I moved home to Opotiki in 2022 to be closer to family and to use what I had learned in the working world in my community. My daughters are thriving and love the whanau environment. We love to spend our time re-acquainting ourselves with all the wonderful things Opotiki has to offer.
I like to work hard so that I can play hard in our beautiful back yard.
Timeline
Branch Manager of Kiwibank & Post Shop
Wayne & Jenny Johnston - Paper Plus
03.2022 - Current
Branch Operations Manager
New Zealand Couriers
07.2008 - 02.2022
Sixth Form Certificate -
Opotiki College
Similar Profiles
Teresa TauuTeresa Tauu
Retail Assistant at Paper PlusRetail Assistant at Paper Plus
David LuibrandDavid Luibrand
Distribution Center Manager at BradyPlus (formerly Johnston Paper)Distribution Center Manager at BradyPlus (formerly Johnston Paper)
Rei GarcesRei Garces
Tier 1 IT Support Technician at Johnston Paper/Envoy Solutions/BradyPLUSTier 1 IT Support Technician at Johnston Paper/Envoy Solutions/BradyPLUS