Vishekh Shankar
Clendon Park,AUK
Summary
I am an organised and dependable candidate successful at managing multiple priorities with a positive attitude. i am willing to take on added responsibilities to meet our company goals. I am wanting to maintain a full-time position that offers professional challenges that utilises my interpersonal skills, excellent time management and problem-solving skills. I am a reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service.
Overview
2
2
years of professional experience
Work History
Checkout Operator
Countdown
Takanini, AUK
03.2024 - 06.2024
- Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
- Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
- Assisted in stocking shelves and updating pricing information, contributing to store presentation and inventory management.
- Collaborated with team members to manage long lines during peak hours, streamlining the checkout process for all customers.
- Identified potential security risks and alerted management, reducing instances of theft within the store.
- Operated various types of payment systems including credit card machines, cash registers, and mobile payment devices proficiently.
Checkout Operator
The Warehouse
Auckland, AUK
02.2024 - 02.2024
- Enhanced customer satisfaction by efficiently scanning items and accurately processing payments.
- Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
- Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
- Assisted in stocking shelves and updating pricing information, contributing to store presentation and inventory management.
- Collaborated with team members to manage long lines during peak hours, streamlining the checkout process for all customers.
- Handled returns and exchanges professionally, upholding company policies while providing excellent customer service.
- Identified potential security risks and alerted management, reducing instances of theft within the store.
Retail Sales Assistant
JB Hi-Fi
Auckland, AUK
08.2023 - 10.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Assisted customers with prompt and polite support in-person.
- Increased sales by offering advice on purchases and promoting additional products.
- Located merchandise across various stores to address customer needs.
- Answered questions about store policies and addressed customer concerns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Retail Assistant
The Warehouse Group
Pakuranga
01.2023 - 04.2023
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Monitored customers for signs of security concerns and escalated issues to management.
- Used in-store system to locate inventory and place special orders for customers.
- Developed strong rapport with customers and created positive impression of business.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Sales Assistant Team Member
Oakley
Onehunga
10.2022 - 01.2023
- Contributed to customer-oriented team atmosphere driving sale targets and supporting organizational goals.
- Helped customers locate products and checked store system for merchandise at other sites.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
NCEA -
James Cook High School
Auckland, AUKSkills
- Processing Payments
- Visual Merchandising
- Point of Sale Operation
- Cash Handling
- Opening and Closing Procedures
- Display Setup
- Customer Service
- Product Knowledge
- Product Recommendations
- Retail Sales
Languages
English
Native or Bilingual
Fijian Hindi
Native or Bilingual
Timeline
Checkout Operator
Countdown
03.2024 - 06.2024
Checkout Operator
The Warehouse
02.2024 - 02.2024
Retail Sales Assistant
JB Hi-Fi
08.2023 - 10.2023
Retail Assistant
The Warehouse Group
01.2023 - 04.2023
Sales Assistant Team Member
Oakley
10.2022 - 01.2023
NCEA -
James Cook High School