Christine Neshat

Transformation specialist with strong leadership skills & a heavy background in business standardization, seeking open opportunity through AON Australia / APAC. Relocating to QLD, Australia, April 2024.

Current Role: Business Implementation Manager, NZ

Reporting to: Nick Quinn, COO

Time In Role: 1 year, 6 months

• National role overseeing Retail Network of 70+ branches throughout NZ + specialty divisions.
• Heading up Operations for NZ Free Cash Flow targets, analysis & strategy for collection of approx. 1.5 Billion in premiums across approx. 100,000 clients.
• Innovation, Process Design, & Implementation for Centralization of Collections (Nationwide). Including Contract Facilitation & Implementation of SMS Technology & Implementation of Centralized, Automated Collections Reminders
• Process Design & Automation & Implementation For Cash On Account remediation – Client Credits.
• Developed uniformed budget reporting in conjunction with Centre Of Excellence in India & NZ IT & Finance, delivered to 400+ staff.
• Regulatory Innovation – Redesign of Aon’s Financial Advice Disclosure system under new NZ regulation – Full automation of FADS Documents

Prior Role: Regional Office Manager - Executive Assistant to DMD

Reporting To: Russell Bailey DMD

Time In Role: 6 years

• Transformation Management & Change Specialist; Leading 40+ branches through our transformation to Digital Office Environments.
• Process Development & Uniformity; Leadership Of Regional Administration Management through 6 subregions driving process uniformity throughout 40+ branches. Standardize Budgets, Work Process, Reporting & Collections.
• Innovation, development & implementation for new processes.
• Host / Facilitation Of Regional Management Meetings, Regional Managers Led by DMD, Regional Admin Managers, Led by CN, setting business strategy through data analysis.
• Facilitating Management meetings, training & workshops for 40+ branches
• Sponsorship & Events; Including hosting 200+ Clients for Chiefs Partnership event annually.