Dynamic professional with a proven track record at Michael Hill Jewellery, excelling in customer service and sales. Leveraged attention to detail and creative sales techniques to generate over $450k in annual personal sales. Skilled in visual merchandising and POS systems, fostering strong client relationships and driving repeat business.
Work History
Sales Professional
12 Years 7 Months
Michael Hill Jewellery | 03.2014 - Current
Provided expert support to customers during all phases of shopping and purchasing.
Built lasting customer relationships through tailored service, promoting repeat business.
Generated over $390k to 480k in annual sales by achieving set performance targets.
Applied prospecting strategies to attract leads, arrange appointments, and maintain connections.
Employed creative sales techniques to improve conversion rates and sales outcomes.
Worked alongside sales team to collaboratively achieve and surpass quotas.
Self Employed
4 Years 10 Months
Sorowako Ltd | 05.2008 - 03.2013
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment.
Admin Secretary
2 Years 7 Months
Inco Ltd. | 08.1997 - 03.2000
Ensured confidentiality while handling sensitive personnel files and financial data.
Answered multi-line phone system, providing professional greetings to callers.
Created and maintained daily report documents, memos, and invoices for effective communication.
Coordinated appointment scheduling and performed follow-up calls to strengthen client relationships.