Yehushua Eijeriks
Otaki,WGN
Summary
Dynamic Duty Manager with a proven track record at Salt and Wood Collective, excelling in operational oversight and team development. Enhanced customer satisfaction through effective complaint resolution and staff training. Skilled in financial reporting and process optimization, driving efficiency and profitability while fostering a culture of excellence and accountability.
Experienced with operational management, staff supervision, and customer service excellence. Utilizes strong interpersonal skills and strategic thinking to ensure smooth daily operations. Track record of effective problem-solving and maintaining high standards in dynamic settings.
Overview
2026
2026
years of professional experience
Work History
Duty Manager
Salt and Wood Collective
06.2023 - Current
- Supervised daily operations, ensuring adherence to service standards and company policies.
- Trained and mentored staff, enhancing team performance and customer service skills.
- Managed inventory levels, coordinating with suppliers to maintain stock availability.
- Implemented process improvements, streamlining workflows for increased efficiency.
- Resolved customer complaints promptly, maintaining high satisfaction rates and loyalty.
- Monitored daily financial reports, reconciling discrepancies to ensure accurate accounting records were maintained at all times.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Front of House Employee
Two Fat Chefs
2021 - 2023
- Delivered exceptional customer service, ensuring a welcoming atmosphere for all guests.
- Managed front of house operations, coordinating staff schedules and daily tasks efficiently.
- Trained new employees on service protocols and restaurant policies to enhance team performance.
- Handled cash register operations, processing transactions accurately and maintaining financial records.
Personal Trainer
Volenteer
01.2015 - 09.2020
- Developed personalized fitness programs tailored to individual client goals and needs.
- Provided ongoing support and motivation to clients, fostering accountability and commitment.
- Conducted regular assessments to track client progress and adjust training plans accordingly.
- Educated clients on proper exercise techniques to ensure safety and effectiveness during workouts.
- Led group fitness classes, enhancing community engagement and promoting a healthy lifestyle.
Labourer
Concrete Construction
2018 - 2020
- Operated heavy machinery to support construction and renovation projects efficiently.
- Assisted in site preparation and cleanup, ensuring compliance with safety regulations.
- Maintained tools and equipment, promoting longevity and operational readiness.
- Collaborated with team members to optimize workflow and enhance productivity on-site.
Education
Graduate Certificate of Merit - Personal Training/ Sports And Recreation
New Zealand Institute of Sport
Wellington, NZ11-2016
Skills
- Customer service
- Customer service focus
- Time management
- New employee training
- Attention to detail
- Written and oral communication
- Cash management
- Verbal and written communication
- Operational oversight
- Policy implementation
- Quality assurance
- Service management
- Team development
- Regulatory compliance
- Process optimization
- Financial reporting
- Operational efficiency
- Resource allocation
- Risk management
- Staff education
- Policy and procedure development
Accomplishments
- Achieved Profits through effectively helping with wage cost monitoring .
- Collaborated with team of 6 managers in the development of Salt and Woods customer service and profitability increase.
Languages
Dutch
Native or Bilingual
English
Native or Bilingual
Timeline
Duty Manager
Salt and Wood Collective
06.2023 - Current
Personal Trainer
Volenteer
01.2015 - 09.2020
Front of House Employee
Two Fat Chefs
2021 - 2023
Labourer
Concrete Construction
2018 - 2020
Graduate Certificate of Merit - Personal Training/ Sports And Recreation
New Zealand Institute of Sport