Yuki Jay
Wellington,WGN
Summary
Demonstrate strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Always have a uplifting positive attitude and commitment to continuous learning and growth within the company and personal development.
Overview
6
6
years of professional experience
Work History
Stylist
Levi Strauss
07.2024 - Current
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Enhanced client satisfaction by providing personalized styling advice and outfit recommendations based on their individual needs and preferences.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Increased sales revenue by effectively upselling styling services, accessories, and additional wardrobe pieces to hit target 6K+.
- Monitored current trends to understand fashions and better serve customer needs.
Fitness Consultant
Club Active (WCC)
08.2022 - 07.2024
- Provides excellent customer service including managing customer queries, complaints, and conflicts
- Experienced at reception and administration duties, including payments, enquiries, class bookings, membership sign ups and filling/record keeping
- Developed an understanding the responsibilities in relation to Council health and safety security, risk management and frameworks
- Supported individual journeys with one-on-one instruction to supplement group lessons for participants needing extra guidance.
- Fostered a culture of accountability and goal-setting through regular client check-ins and progress updates.
- Collaborated with other fitness professionals to create a supportive environment for clients, promoting overall wellbeing.
Senior FOH
Nolita Restaurant
01.2020 - 01.2022
- Experienced customer service in a fasted paced high stress environment.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Handled $300+ cash transactions accurately, contributing to balanced daily financial reports.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Senior Barista
Raglan Roast Cafe
01.2019 - 01.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods for up to 50 customers.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Education
Bachelor of Commerce - Marketing
Victoria University of Wellington
Wellington, NZ01.2026
Diploma of Sport in Sport Management Multi-sector - Level 5
New Zealand Institute Of Sport
Wellington, NZ2022
Diploma Of Sport in Human Performance Multi-Sector - Level 6
New Zealand Institute Of Sport
Wellington, NZ01.2022
Level 2 First Aid -
St John First Aid
Wellington, NZ10.2024
Skills
- Restricted driver's license
- EFTPOS and point-of-sale systems
- Multitasking and Organization
- Microsoft Suite 365
- Booking Systems
- Communication
- Teamwork
- Attention to Detail
Accomplishments
- Leadership Qualification Girl Guides NZ - 2023
- Club Active Team Member of the Month Award - 2022
Hobbies and Interests
In my free time, I study full-time as a student at Victoria University of Wellington. I enjoy volunteering, as it allows me to engage with the community and collaborate with a diverse range of individuals. Additionally, I find joy and relaxation in reading and exercising.
Volunteering
- Ignite (Victoria University), Wellington, 2024 , Consulting: Aided in researching engagement strategies within working with Ara Taiohi and their Youth Week 2024., Leadership/Planning.
- Girl Guides New Zealand, Wellington, 01/01/23, 03/31/24, Unit Leader Brooklyn: Girl Guides Leader for a group of 20 girls from the ages 9 - 12 years old., Skills in leadership, problem solving and have the responsibility of overseeing correspondents with parents on events, invoices, and administration tasks and enquiries.
References
Tess Macintyre, Unit Leader, Girl Guides New Zealand
Gus McLeary, Former Team Leader, Club Active
(Contact details can be supplied on request).
Timeline
Stylist
Levi Strauss
07.2024 - Current
Fitness Consultant
Club Active (WCC)
08.2022 - 07.2024
Senior FOH
Nolita Restaurant
01.2020 - 01.2022
Senior Barista
Raglan Roast Cafe
01.2019 - 01.2021
Bachelor of Commerce - Marketing
Victoria University of Wellington
Diploma of Sport in Sport Management Multi-sector - Level 5
New Zealand Institute Of Sport
Diploma Of Sport in Human Performance Multi-Sector - Level 6
New Zealand Institute Of Sport
Level 2 First Aid -
St John First Aid
Similar Profiles
Vinay SuryavanshiVinay Suryavanshi
Engineering Manager - CloudOps & DevOps at Levi Strauss & Co. - Levi's Haus Of StraussEngineering Manager - CloudOps & DevOps at Levi Strauss & Co. - Levi's Haus Of Strauss
Pooja DevadigaPooja Devadiga
Assistant Business manager at Levi Strauss and CoAssistant Business manager at Levi Strauss and Co
Isabella PlewsIsabella Plews
Retail Sales Associate at Levi Strauss & CompanyRetail Sales Associate at Levi Strauss & Company