YUNA MINAGAWA
Auckland,AUK
Summary
Reliable experienced Barista for 4 years, remains calm and composed in busy and happy to master new concepts and skills. Passionate about helping customers and creating satisfying experiences with 6+ years of my exceptional hospitality. Hard worker and team player to build up great environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Barista, Waitress, Kitchen Hand
Timeless cafe
StKilda, Melbourne
07.2022 - 05.2024
- Made coffee 3-5k per day, such as black and white coffee.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared meals and catering followed customer request.
Barista, Speciality Coffee
Blue Bottle Cofee
Kyoto, Japan
04.2020 - 03.2022
- Made specialty coffee drinks, such as black, white coffee, and pour over.
- Described menu items and shared coffee knowledge to customers, and suggested products based on stated preferences.
- Operated cash registers to process customer payments.
- Promoted sales by being team leader.
Hospitality Worker
The Celestine Kyoto Gion
Kyoto, Japan
02.2018 - 03.2022
- Greeted visitors and provided them with assistance.
- Responded to incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Secured customers' safety and guided direction as an usher.
- Provided detailed information about the city's points of interest, restaurants, transportation options, and other activities as a concierge.
Education
BA - English Language And Literature
Kyoto University Foreign Studies
Kyoto03-2021
Skills
- Barista (Specialty coffee)
- Food Running / Preparation
- Customer service / Resister
- Fluent in English
- Speedy and efficient
- Friendly and Polite
Certification
- JCQA Coffee Instructor Level 3 (December, 2020)
- Japanese tea ceremony instructor (April, 2022)
Timeline
Barista, Waitress, Kitchen Hand
Timeless cafe
07.2022 - 05.2024
Barista, Speciality Coffee
Blue Bottle Cofee
04.2020 - 03.2022
Hospitality Worker
The Celestine Kyoto Gion
02.2018 - 03.2022
BA - English Language And Literature
Kyoto University Foreign Studies
- JCQA Coffee Instructor Level 3 (December, 2020)
- Japanese tea ceremony instructor (April, 2022)
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