Hardworking and physically fit outdoor guide with experience in adventure tourism, including aurora and snowshoe tours. Reliable, self-motivated, and a strong team player with a commitment to safety and high-quality service. Holds a valid New Zealand work visa and driver’s license with own transport. Experienced in working flexible hours and adapting to changing conditions. Comfortable with physical tasks, including ladder climbing, and eager to learn new skills such as tractor/machine operation.
・Ensured high-quality customer service by creating a
warm and welcoming atmosphere, addressing guest
inquiries, and adapting tours based on weather
conditions.
・Assisted with transportation, equipment setup, and
maintaining tour logistics for smooth operations.
・Explained Canadian Rockies history and sightseeing
spot to Japanese customer.
・Delivered goods and products to customer on time
and in excellent condition.
・Lead groups of hikers on guided mountain trails and
provide instruction in safe navigation techniques.
・Managed customer expectations throughout the
duration of their trip. Organized and supervised
・recreational activities such as hiking, camping, and
hiking with snow shoe.