Zahra Zafar
Auckland,FlatBush
Summary
Results-driven University of Auckland student pursuing a Conjoint Degree in Marketing, Business Analytics, and Psychology. In the role of Pre-flight Security Officer at SecureFlight Ltd, honed quick thinking, communication, and organizational skills. Proficient in tools like Microsoft and Tableau, exploring generative AI for creative problem-solving. Passionate about making a positive impact.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pre-flight Security Officer
SecureFlight Ltd
11.2022 - Current
- Demonstrated quick thinking and decisive action during high-pressure situations, ensuring safety
- Employed effective de-escalation techniques to diffuse potentially tense situations and maintain a secure environment
- Applied exceptional customer service skills to address inquiries, provide information, and assist passengers with a focus on their satisfaction and security.
- Utilized two-way radios, mobile phones, and other technological devices to maintain seamless communication with the team
Tutor
Ormiston Senior College
03.2017 - 10.2019
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Provided homework assistance using specific curriculum and materials.
- Organized group tutoring sessions to make learning fun
Education
Bachelor of Commerce / Bachelor of Science - Psychology / Marketing / Business Analytics
University of Auckland
Auckland, NZ07.2024
Ormiston Senior College
Auckland, NZ12.2019
Skills
- Fast Learner
- Conflict De-Escalation
- SQL, Tableau, Python
- Time Management
- Microsoft Office proficiency
- Problem solving
- Fluent in [English, Urdu, Punjabi]
Accomplishments
- Certificate of Achievement as a Class Representative for PSYCH 399 - University of Auckland [2023]
- Awarded Excellence in Statistics level 1 - University of Auckland [2021]
- Student Leader at Ormiston Senior College [2018, 2019]
- Awarded "NCEA level 3 Endorsement with Merit" in [2019].
- Awarded "NCEA level 2 Endorsement with Excellence" in [2018].
- Mokoroa Award "Exceptional Growth as a leaner" in [2017]
Certification
- Security (COA) Certificate of Approval , Ministry of Justice - New Zealand [Sep 2023 · Expires Sep 2028]
- Digital Marketing: Hands-on experience, Semrush [Aug 2023 · Expires Aug 2024]
Timeline
Pre-flight Security Officer
SecureFlight Ltd
11.2022 - Current
Tutor
Ormiston Senior College
03.2017 - 10.2019
Bachelor of Commerce / Bachelor of Science - Psychology / Marketing / Business Analytics
University of Auckland
Ormiston Senior College
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