Zelda Myers-pomepi
Te Awamutu,WKO
Summary
Reliable and diligent professional skilled in fostering positive relationships and enhancing customer satisfaction. Strong communicator who excels in collaborative environments, leveraging interpersonal skills to connect with diverse teams. Eager to apply expertise to deliver impactful results and contribute to organizational success.
Overview
24
24
years of professional experience
Work History
Commercial Cleaner Supervisor
SWACHH Services & Solutions LTD
Hamilton, Hamilton
09.2024 - 06.2026
- Maintained cleanliness of commercial spaces using industry-standard cleaning techniques.
- Operated cleaning equipment including vacuums, scrubbers, and pressure washers effectively.
- Managed waste disposal procedures to ensure environmental compliance and safety.
- Followed detailed cleaning schedules to meet client expectations consistently.
- Collaborated with team members to complete large-scale cleaning projects efficiently.
- Trained new staff on best practices for safety and cleanliness protocols.
- Inspected areas for cleanliness and reported maintenance issues promptly.
- Provided excellent customer service by addressing client inquiries and concerns directly.
- Collected trash from designated areas in commercial buildings to maintain cleanliness. from floors within hallways, bathrooms and work areas.
- Cleaned and sanitized restrooms using appropriate cleaning products.
- Followed safety procedures when working with hazardous materials such as bleach or disinfectants.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Maintained safety protocols through safe handling of equipment and chemicals.
Commercial Cleaner
KMDASS
Hamilton, Hamilton
06.2022 - 03.2024
- Maintained cleanliness and organization of commercial spaces throughout various facilities.
- Operated cleaning equipment such as floor scrubbers and vacuums efficiently.
- Followed safety protocols to ensure a safe working environment for all employees.
Housekeeping Room Attendant
BK Hamilton Motor Lodge
Hamilton, Hamilton
06.2022 - 12.2023
- Cleaned guest rooms, ensuring high standards of hygiene and presentation.
- Replenished supplies in bathrooms and kitchens for guest convenience.
- Managed laundry processes, maintaining cleanliness and organization of linens.
Housekeeping Room Attendant
Bella Vista Accomadation
Hamilton, Hamilton
06.2021 - 08.2023
- Cleaned guest rooms, ensuring high standards of hygiene and presentation.
- Cleaned guest rooms, including vacuuming carpets and dusting furniture.
- Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
- Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
- Checked rooms to ensure they met standards for cleanliness and tidiness.
- Inspected all assigned rooms upon completion of cleaning duties.
- Replaced dirty linens with clean items according to established standards of quality control.
- Managed laundry processes, maintaining cleanliness and organization of linens.
- Removed trash from rooms and replaced liners to wastebaskets.
- Replenished supplies in bathrooms and kitchens for guest convenience.
- Polished and sanitized floors, counters, bathtubs and window sills.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Organized storage areas for easy access to cleaning supplies and tools.
- Maintained cleaning cart with supplies, such as fresh linens and towels.
- Disinfected high-touch surfaces such as light switches, door handles, remote controls, telephones.
- Followed safety protocols while handling cleaning chemicals and equipment.
- Communicated effectively with team members about daily assignments and task progress.
- Assisted guests with special requests to enhance their stay experience.
Housekeeping Room Attendant
Bella Vista Accomadation
Whangarei, Whangarei
09.2018 - 10.2020
- Cleaned guest rooms, ensuring high standards of hygiene and presentation.
- Replenished supplies in bathrooms and kitchens for guest convenience.
- Managed laundry processes, maintaining cleanliness and organization of linens.
Housekeeping Room Attendant
Central Court Motel
Whangarei, Whangarei
04.2015 - 07.2018
- Cleaned guest rooms, ensuring high standards of hygiene and presentation.
- Replenished supplies in bathrooms and kitchens for guest convenience.
- Oversaw laundry operations to ensure cleanliness and organization of linens., maintaining cleanliness and organization of linens.
Waitress Supervisor
Tai-Tong Chinese Restaurant
Whangarei, Whangarei
11.2012 - 09.2013
- Supervised waitstaff to ensure excellent customer service and dining experiences.
- Trained new staff on menu items and proper service techniques.
- Coordinated shift schedules to maintain adequate staffing levels during peak hours.
Waitress Supervisor
Indian Aroma
Whangarei, Whangarei
04.2010 - 09.2012
- Supervised waitstaff to ensure excellent customer service and dining experiences.
- Trained new staff on menu items and proper service techniques.
- Coordinated shift schedules to maintain adequate staffing levels during peak hours.
Waitress
Shiraz Indian Restaurant
Whangarei, Whangarei
03.2008 - 12.2009
- Provided excellent customer service in a fast-paced dining environment.
- Took customer orders accurately and communicated them to the kitchen staff.
- Assisted with food and beverage preparation during busy service hours.
Customer Service Team Lead
Fringes Whangarei
Whangarei, Whangarei
09.2005 - 11.2007
- Supervised daily operations of customer service team in a fast-paced retail environment.
- Resolved customer inquiries and complaints through effective communication strategies.
- Trained new staff on customer interaction protocols and service standards.
Forecourt Attendant
Kamo Mobil Mart
Kamo, Whangarei
12.2004 - 07.2005
- Managed fuel dispensers and ensured proper operation for customer service.
- Assisted customers with purchases and inquiries at the service station.
- Ensured cleanliness of the forecourt area by regularly cleaning and organizing it. and organization of the forecourt area.
Crew Team Member
McDonalds Whangarei
Whangarei, Whangarei
09.2002 - 12.2004
- Provided exceptional customer service during peak hours.
- Operated kitchen equipment to prepare food items efficiently.
- Maintained cleanliness of dining area and kitchen spaces.
Education
People Potential
Whangarei, WhangareiPeople Potential (Strive Dargaville)
Dargaville, DargavilleWhangarei Girls High School
Whangarei, WhangareiSkills
- Cleaning standards
- Sanitization techniques
- Deep cleaning
- Surface dusting
- Window cleaning
- Trash collection
- Waste disposal management
- Chemical handling
- Safe chemical handling
- Hazardous chemicals management
- Task prioritization
- Safety procedures
- Equipment safety
- Equipment monitoring
- Daily reporting
- Supply management
- Time management
- Task prioritization
- Attention to detail
- Problem solving
- Multitasking
- Team Training
- Staff training
- Reliability and punctuality
- Strong work ethic
- Organizational skills
- Basic maintenance
- Basic mathematics
- Excellent communication
- Flexible schedule
- Team Training
- Reliability and punctuality
- Multi-tasking
- Organizational skills
- Basic mathematics
- Excellent communication
- Multitasking
- Flexible schedule
Timeline
Commercial Cleaner Supervisor
SWACHH Services & Solutions LTD
09.2024 - 06.2026
Commercial Cleaner
KMDASS
06.2022 - 03.2024
Housekeeping Room Attendant
BK Hamilton Motor Lodge
06.2022 - 12.2023
Housekeeping Room Attendant
Bella Vista Accomadation
06.2021 - 08.2023
Housekeeping Room Attendant
Bella Vista Accomadation
09.2018 - 10.2020
Housekeeping Room Attendant
Central Court Motel
04.2015 - 07.2018
Waitress Supervisor
Tai-Tong Chinese Restaurant
11.2012 - 09.2013
Waitress Supervisor
Indian Aroma
04.2010 - 09.2012
Waitress
Shiraz Indian Restaurant
03.2008 - 12.2009
Customer Service Team Lead
Fringes Whangarei
09.2005 - 11.2007
Forecourt Attendant
Kamo Mobil Mart
12.2004 - 07.2005
Crew Team Member
McDonalds Whangarei
09.2002 - 12.2004
People Potential
People Potential (Strive Dargaville)
Whangarei Girls High School