Zoe Tayla King
Whangarei,New Zealand
Summary
Dynamic professional with expertise in communication and leadership, proficient in problem-solving and team building. Capable of working independently and collaboratively, maintaining composure under pressure. Experienced in upselling, focused on achieving organisational goals and enhancing team performance.
Overview
7
7
years of professional experience
18
18
years of post-secondary education
Work history
Child-Minding and Baby Sittting
Local Residents.
Whangarei, Northland
01.2019 - Current
- Providing 1-1 care of local Whangarei Residents children at their houses.
- Meal Prep, socialisation, safety, bedtime routines where appliquable.
Restaurant Worker
Raumanga Mcdonalds.
Whangarei, Northland
11.2024 - 01.2025
- Adapted swiftly to new skills, enhancing overall productivity.
- Provided exceptional customer service, addressing challenges effectively.
- Demonstrated respect and support towards team members consistently.
- Worked flexible hours, including nights, weekends, and bank holidays.
- Arrived punctually at work, prepared for immediate engagement.
- Displayed enthusiasm and energy in a fast-paced environment.
In-Store Trainer and Delivery Driver
Dominos Kamo.
Whangarei, Northland
11.2023 - 05.2024
- Executed daily tasks with accuracy and efficiency.
- Acquired new skills rapidly, enhancing productivity.
- Delivered on tasks within tight deadlines.
- Provided friendly customer service while managing challenging situations.
- Maintained immaculate hygiene standards by cleaning work areas and equipment.
- Resolved customer issues, leading to increased satisfaction.
- Demonstrated flexibility by working nights, weekends, and bank holidays.
- Arrived punctually and prepared for work each day.
Retail Sales Assistant
Vapo Whangarei.
Whangarei, Northland
05.2023 - 08.2023
- Facilitated smooth daily operations through adherence to company policies and procedures.
- Maintained visual merchandising standards to attract potential buyers.
- Conducted regular price checks to ensure accurate labels on shop floor.
- Processed transactions at the till, ensuring accurate handling of cash and card payments.
- Demonstrated flexibility by covering shifts, enhancing teamwork within the store.
- Accomplished cleanliness by routinely tidying displays and shelves.
- Handled customer enquiries professionally, fostering a positive brand image.
- Managed inventory with regular stock checks to sustain optimal levels.
Team Leader
Dominos Water St
Whangarei, Northland
04.2020 - 04.2023
- Coordinated daily tasks, ensuring smooth workflow within the team.
- Improved customer satisfaction through close collaboration with the team.
- Fostered a high-performing environment to drive productivity and quality.
- Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
- Resolved conflicts effectively, promoting harmony within the workforce.
- Ensured adherence to company policy by all team members, maintaining professionalism at all times.
- Delegated tasks to make best use of individuals' skills.
- Followed opening, closing and shift changeover procedures for seamless operations.
- Led shifts and motivated team to drive sales.
- Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
- Supported new hires through onboarding process for speedy and successful training.
- Promoted professionalism among staff to develop productive relationships.
Community volunteer
SPCA - Whangarei.
Whangarei, Northland
01.2022 - 12.2022
- Carried out day-to-day duties accurately and efficiently
- Cleaning cat cages
- Feeding cats
- Socialisation with cats for company
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
English, Math
Northern Health School
Whangarei, Northland 10.2018 - 12.2022
NZQA Level 3 in English and Math -
Pompallier Catholic College
Whangarei, Northland 01.2016 - 08.2022
6 Years Primary Education -
Maunu Primary School
Whangarei, Northland 01.2009 - 12.2015
Skills
- Excellent communication
- Able to work independently
- Able to work within team
- Focussed under pressure
- Problem-solver
- Team building
- Leadership and Staff Training
- Upselling products
Accomplishments
● Trades Academy Nursing and Health - 9 Month Course.
North Tech, Whangarei
Referees
Jennifer Fletcher - Dominos Water Street- 0210754724
Corinna Joyce - Dominos Kamo - 0212358003
Affiliations
- Travel, Music & Live Concerts, Growing Indoor House Plants, Beach, Crystals, Crochet and Reading.
Timeline
Restaurant Worker
Raumanga Mcdonalds.
11.2024 - 01.2025
In-Store Trainer and Delivery Driver
Dominos Kamo.
11.2023 - 05.2024
Retail Sales Assistant
Vapo Whangarei.
05.2023 - 08.2023
Community volunteer
SPCA - Whangarei.
01.2022 - 12.2022
Team Leader
Dominos Water St
04.2020 - 04.2023
Child-Minding and Baby Sittting
Local Residents.
01.2019 - Current
English, Math
Northern Health School
10.2018 - 12.2022
NZQA Level 3 in English and Math -
Pompallier Catholic College
01.2016 - 08.2022
6 Years Primary Education -
Maunu Primary School
01.2009 - 12.2015