ZSALIA IHAKA
Hamilton
Summary
Passionate retail leader with a love for Pandora’s craftsmanship and storytelling. With over five years of management experience, I excel in driving sales, inspiring teams, and creating memorable customer experiences. Dedicated to upholding Pandora’s brand values, I thrive in fast-paced environments, ensuring every customer finds the perfect piece to celebrate life’s special moments.
Overview
4
4
years of professional experience
Work History
Maintenance Administrator/ Data Entry
OJI Fibre Solutions
01.2023 - 09.2024
- Processed contractor timesheets and payslips, ensuring confidentiality
- Learned maintenance terminology for accurate data entry- attention to detail
- Scanning and filing timesheets
- Experienced creating spreadsheets with Microsoft excel
Receptionist
Millennium Hotels and Resorts
03.2022 - 11.2022
- Delivering hotel facility information to guests
- Inward and outbound calls
- Learnt hotel computer software to book and schedule accommodation
- Excellent and helpful customer service to guests
Conference planner
Millennium Hotels and Resorts
05.2020 - 03.2022
- Proficient using microsoft word to create shift schedules
- Led weekly meetings to ensure clear communication and smooth event execution
- Developed strong multitasking skills by planning multiple events simultaneously
Education
MS office and excel course
OJI Fibre Solutions
01.2023
Reception and administration courses
Millennium Hotels and Resorts
01.2021
Level 4 - Computing and admin
Wananga O Aotearoa
01.2018
Skills
- Accurate Data Entry
- Skilled in Microsoft Office Suite
- Clear Communication
- Service Excellence
- Experience with Opera PMS Suite
- SAP Proficiency
- Effective Multitasking
- Strong Interpersonal Skills
- Team leadership
- Decision-making
- Money handling
- Customer assistance
Timeline
Maintenance Administrator/ Data Entry
OJI Fibre Solutions
01.2023 - 09.2024
Receptionist
Millennium Hotels and Resorts
03.2022 - 11.2022
Conference planner
Millennium Hotels and Resorts
05.2020 - 03.2022
Reception and administration courses
Millennium Hotels and Resorts
Level 4 - Computing and admin
Wananga O Aotearoa
MS office and excel course
OJI Fibre Solutions
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