AILUN GUAN

Provided brief, evidence-based interventions to support individuals with mild to moderate mental health concerns within a primary care setting. Collaborated closely with GPs, nurses, and other health professionals to promote wellbeing, deliver mental health education, and empower clients with tools for self-management. Maintained accurate clinical records and contributed to a holistic, patient-centred approach to care.

Provided immediate, empathetic support to individuals affected by sexual harm and family violence through a 24/7 crisis helpline. Assessed risk, ensured client safety, and offered emotional support, information, and referrals to appropriate services, including safe housing and medical or legal assistance. Worked in collaboration with police, healthcare providers, and advocacy services to support survivors and uphold their rights in a trauma-informed, culturally responsive manner.

As a frontline crisis social worker within the Sexual Harm team, I provide comprehensive social support for survivors of sexual harm, regardless of cultural background. Key responsibilities included developing safety and intervention plans, conducting risk assessments, implementing and reviewing interventions, writing detailed reports, and fostering a robust support network by collaborating closely with various agencies such as Oranga Tamariki, IRD, WINZ, the Police, Family Court, Pohutukawa Clinic, schools, and others.