Health improvement practitioner with proven competency in electronic health records management. Demonstrated ability to solve complex problems and communicate effectively. Committed to delivering client-centered care and ensuring health policy compliance.
Overview
12
12
years of professional experience
Work History
Health Improvement Practitioner
Wellsouth Primary Care
Central City, Dunedin
03.2023 - Current
Conducted patient assessments to identify healthcare needs and formulate treatment plans.
Collaborated with interdisciplinary teams to ensure comprehensive patient care.
Managed electronic health records for accurate, up-to-date patient information.
Educated patients on health management and preventative care strategies.
Coordinated referrals to specialists for advanced diagnostics and treatment options.
Monitored patient progress using standardized scales and assessment tools.
Guided clients in setting realistic recovery goals based on individual strengths.
Encouraged positive coping mechanisms, including mindfulness and relaxation techniques, with the use of FACT and Strengths-Based therapy.
Organized and facilitated group work for patients with persistent pain and chronic fatigue.
Kaituitui NASC Assessor
Te Whata Ora/ Health New Zealand
Wakari, Dunedin
07.2015 - 02.2023
Conducted comprehensive assessments to determine patient eligibility for services.
Collaborated with interdisciplinary teams to develop tailored care plans.
Facilitated communication between patients and healthcare providers.
Maintained up-to-date knowledge of health policies and regulations.
Participated in case reviews to ensure compliance with organizational guidelines.
Conducted assessments and interviews with clients to determine eligibility for services.
Maintained accurate records of all assessment activities, including participant information, and session notes.
Developed individualized service plans based on client needs.
Advised management of potential risks associated with assessment results and recommended strategies for mitigating them.
Attended professional conferences to stay current on trends in the field of assessment.
Promoted a culture of continuous improvement within the team through sharing knowledge about emerging trends in assessment practices.
Collaborated with interdisciplinary teams to ensure that all client assessments were completed accurately and timely.
Kaioranga Hauora Maori
Te Whata Ora/ Health New Zealand
Wakari, Dunedin
01.2014 - 07.2015
Supported tangata whaiora (patients) in their mental health journey using tikanga Māori theory.
Completed cultural assessments with tangata whaiora and their whānau.
I attended multi-disciplinary team and discharge meetings.
Worked within the inpatient and community settings.
Worked with other disciplinaries to ensure the best outcomes for the tangata whaiora.
Education
Working With Adult Survivors of Abuse And Neglect
John Hendon Consultancy
Invercargill, NZ
10-2025
Engaging Pasifika
Le Va
Dunedin, NZ
09-2024
Pae Tata Pae Tawhiti, Early Intervention Framework
Te Rau Ora
Dunedin, NZ
08-2023
Patti Robinson Workshop
Wellsouth Primary Care
Dunedin, NZ
03-2023
Bachelor of Arts - Community And Social Work
University of Otago
Dunedin, NZ
05-2014
Skills
Patient assessment and treatment planning
Electronic health records management
Interdisciplinary collaboration and referral coordination
Health policy compliance
Timeline
Health Improvement Practitioner
Wellsouth Primary Care
03.2023 - Current
Kaituitui NASC Assessor
Te Whata Ora/ Health New Zealand
07.2015 - 02.2023
Kaioranga Hauora Maori
Te Whata Ora/ Health New Zealand
01.2014 - 07.2015
Working With Adult Survivors of Abuse And Neglect
John Hendon Consultancy
Engaging Pasifika
Le Va
Pae Tata Pae Tawhiti, Early Intervention Framework