Aleisha Thompson
Christchurch,CAN
Summary
Passionate fraud investigator within Kiwibank's Detections Team, offering advanced expertise in transaction analysis and fraud detection. Proven ability to identify suspicious patterns and implement effective risk assessments. Strong attention to detail and critical thinking skills have led to successful case management and collaboration.
Overview
3
3
years of professional experience
Work History
External Fraud Investigator
Kiwibank
Detections, Christchurch
04.2022 - Current
- Analyse transaction data to identify suspicious patterns and potential fraud in PRM at an advanced level.
- Serve as a SME in wallet fraud, enhancing detection strategies and processes.
- Managed card incident investigations, focusing on wallet fraud cases.
- Identify fraud trends through careful analysis of unalerted activity and combinations.
- Utilizing multiple fraud detection tools, including Analyst Tool, IB Logs, IB Tool, and 3DS.
- Executed basic SQL queries and Excel tasks for enhanced data analysis.
- Collaborated with team members to address urgent fraud matters and case backlog.
- Demonstrated flexibility and resilience in dynamic, high-pressure environments.
Education
Bachelor of Arts - Criminology & Psychology
Victoria University of Wellington
Wellington, NZ01-2021
Level 1, 2 & 3
National Certificate in NCEA
Masterton, NZ01-2014
Skills
- Fraud identification, detection, and investigation
- Transaction analysis
- Risk assessment
- Case management
- Strong attention to detail & critical thinking
- Knowledge of the mechanics of financial fraud
Accomplishments
- Ngā Kauwaka Awards - Ka Tīmato i a Tātou - A Place to Belong [Kiwibank, 2023]
- Process Excellence - Mā [Kiwibank, 2023]
- Visa University - Introduction to the Payment Landscape [Kiwibank, 2023]
References
References available upon request.
Timeline
External Fraud Investigator
Kiwibank
04.2022 - Current
Bachelor of Arts - Criminology & Psychology
Victoria University of Wellington
Level 1, 2 & 3
National Certificate in NCEA