Amelia Watson

• Greeted each customer and offered assistance to find what they needed
• re-approached customers in my zone
• focused on styling and upselling in the fitting rooms to help the customer find a complete outfit and drive our KPI's and sales
• Ensured all the walls and tables had a complete size-range available for the customers and if not requested refill
• dealt with customer concerns and complaints and found solutions that suitable for the situation
• preformed returns and exchanges
• preformed admin duties such as transfer ins and outs, processing faulties, web returns and stock takes
• EOD the tills
• Participated in product promotions and special events to attract customers

• Performed cash handling
• Addressed guest concerns and resolved all issues to guests' satisfaction
• Washed and put away dishes.
• Kept sushi boxes, napkins, chop sticks, soy sauces etc all stocked throughout the day.
• Kept all tables and serving areas sanitised and clean.

Athlete Recovery Lounge Manager and Athlete services:

• Managing the space where over 2000 athletes go to recover from a long distance triathlon and running events
• Management of volunteers throughout the day
• Engaging with athletes to ensure they are happy and all their needs have been meet
• Maintained productive, efficient approach to all tasks
• solved problems athletes had with registration mix ups etc

• Located missing file materials
• Examined, categorized and sorted incoming documents
• Cleaned up files regularly by removing outdated information for archival or disposal
• Classified files based on source, type or other details
• Made sure to rely any organization changes that i had made in the files to the consultants and admin staff