Organised and dependable administration professional with proven experience in high-pressure, confidential environments - including current employment in Department of Corrections. Known for delivering efficient office operations, supporting diverse teams, and building strong relationships across departments. Equipped with advanced skills in MS Office, records management, and cross-cultural communication. Passionate about contributing to safer communities through efficient support services.
Overview
16
16
years of professional experience
1
1
year of post-secondary education
Work History
Administration Officer
Department of corrections
LOWER HUTT, Wellington
08.2025 - Current
Managed daily administrative operations for correctional facility compliance and efficiency.
Coordinated communication between departments to ensure information flow and clarity.
Prepared/compiled court files & PAC documentation for court
Greeted visitors warmly upon arrival at the office premises.
Responded promptly to customer inquiries via email or telephone calls.
Ordered supplies and ensured adequate inventory levels were maintained at all times.
Maintained office equipment such as copiers, printers, fax machines; placed service calls when necessary.
Prepared and maintained office filing systems, including paper and electronic files.
Youth Leader
Silverstream Samoan Assembly of God
01.2019 - Current
Coordinate youth meetings and fundraising events
Promote cultural identity, leadership and community service
Support youth development and well-being
Secretary
Silverstream Samoan Assembly of God
Stokes valley, Lower hutt
01.2015 - Current
Managed office correspondence and maintained organized filing systems.
Scheduled appointments and coordinated meetings for executives and staff.
Assisted in preparing documents and reports for internal and external communication.
Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
Processed invoices for payment; tracked payments received from vendors and clients.
Proofread documents before submission; corrected any errors found in grammar or punctuation.
Scheduled meetings and sent invitations specifying time and location.
Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
Assisted with special projects or tasks related to departmental functions upon request.
Created agendas and took minutes during meetings; distributed notes in a timely manner afterwards.
Anticipated leadership needs by preparing or gathering records, reports and correspondence.
Director / Office Administrator
GB 4 13 Ltd
11.2022 - 05.2025
Collaborated with directors on staffing, operations, and program planning
Oversaw payroll, financial reporting, and compliance documentation
Facilitated staff meetings and internal communication
Maintained confidential personnel records and office systems
Administration Officer
GB Queens Takylia Ltd
01.2016 - 11.2022
Prepared agendas and recorded minutes for board meetings
Responded to client queries and managed overdue accounts
Handled daily correspondence and document preparation
Supported management with reports, presentations, and general admin
Administration Officer
Department of Corrections
Lower Hutt & Upper Hutt
03.2010 - 10.2011
Provided administrative support across multiple Corrections sites
Coordinated in-house drug & alcohol support meetings
Maintained accurate filing and offender databases
Liaised with internal teams to ensure smooth operations
Transitioned from a fixed-term role in Upper Hutt to a permanent position in Lower Hutt due to strong performance
Education
Bachelor of Arts - Anthropology & Pacific Studies
Victoria University of Wellington
Certificate in Business & Accounting -
Career Academy
01.2024 - 01.2025
NCEA Level 3 -
Queen Margaret College
Wellington
Bachelor of Arts - Psychology
Victoria University
Wellington , Wgtn
Skills
Strong administrative & organisational skills
Excellent written & verbal communication
Database & file management
Microsoft Office Suite & admin software
Discretion with sensitive and confidential information
Cultural awareness and teamwork
Minute taking
Agenda prep & meeting support
Self-starter with a positive attitude
Fluent in Samoan Language
References
Available on request.
Community Leadership
Youth Leader, Silverstream Samoan Assembly of God, 01/01/19, Present, Coordinate youth meetings and fundraising events, Promote cultural identity, leadership and community service, Support youth development and well-being