Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Residence:
Timeline
Generic

André Dippenaar

Auckland

Summary

A highly experienced IT professional with over 10 years in the industry, showcasing a strong dedication and exceptional organizational skills. Demonstrates an outstanding attention to detail which consistently leads to meeting tight deadlines and effectively prioritising tasks. Thrives in challenging and engaging work environments, taking full ownership of responsibilities.

Overview

40
40
years of professional experience
1
1
Certification

Work History

Field Services Support (Wellington Office) Contract Role

Kiwi Rail
11.2024 - 12.2024
  • Daily tasks supporting users, local and remote – BAU
  • Machine building using autopilot and troubleshooting, also used Microsoft Azure and Microsoft Intune

Field Services Support (Ellerslie Office) Contract Role

Kiwi Rail
10.2023 - 04.2024
  • Daily tasks supporting users, local and remote – BAU
  • Involved in the machine building and configuration for the new AIRMC building
  • Machine building using autopilot and troubleshooting, also used Microsoft Azure and Microsoft Intune on a daily basis

Network Engineer & System Administrator

Heart Foundation
10.2015 - 09.2023
  • Service Desk management and fulfillment
  • End user device management and support
  • System administration for cloud based and on-premises systems including Active Directory, Microsoft365, Azure and Microisoft Intune
  • Network management and support
  • General IT troubleshooting and technical support
  • IT Asset Management
  • System build, deployment, and patch management
  • System availability and capacity management
  • Coordination and management of requests and incidents including third party vendor support

Systems Engineer

Informatrix
04.2015 - 09.2015
  • Develop, building & maintaining VMWare & Hyper V servers running Server2008,2008 R2 and Server2012 virtual servers
  • Configure and maintaining Cisco & Cyberoam routers and firewalls
  • Maintaining active directory, DHCP and DNS roles
  • Maintaining Exchange2003,2007,2010,2013 and Office365 exchange servers
  • Migrate current Exchange servers to Office365
  • Interact with vendors for solutions re specific stakeholders, likewise managing vendors and suppliers
  • Configure and maintaining terminal servers (remote access) with port forwarding in a secure manner
  • Implement secure wireless solutions
  • Share knowledge, advised and trained the helpdesk staff - advised on best practice – practical and theory
  • Assist helpdesk in trouble shooting problems, once escalated fix or implement new solutions to be more efficient and effective – increase productivity
  • Contract

Senior Technical Consultant

Altair Computer Systems Ltd
02.2014 - 11.2014
  • Working as a Senior Technical Consultant at Altair duties were:
  • Facilities management
  • Provision of technical advice and consultancy
  • Project management
  • Technical research and implement new solutions
  • Support of Servers, Desktop PCs, network devices and printers
  • Development of operational and administrative procedures
  • Problem diagnosis and resolution
  • Support and implementation of new Servers, Desktop PCs, and printers at customer’s sites
  • Support for site to site servers, example Momentum group – Auckland and Wellington
  • Contract

Dimension Data
02.2013 - 11.2013
  • Initially a three-month contract extended another six months supporting some of the larger clients such as Auckland Council and Hamilton Council
  • Day to day work involved monitoring the virtual citrix environment (Auckland Council) and break fix on the300+ virtual servers running Server2003/Server2008 (R2)
  • Administering VMWare4.0 including server and workstation patching and image deployments using Altiris
  • Some onsite work was required as we worked closely for the Auckland and Hamilton IT departments
  • Both Auckland and Hamilton Servers are running in data centers and configured as separate sites for redundancy
  • Some work also involved smaller clients, typical smaller environments up to80 employees – from three to ten servers running a domain controller, exchange server, a terminal server and some application servers
  • Some of these environments are virtualized, using VMWare or Hyper-V
  • Limited experience on Server2012(R2) due release date
  • Contract

Codeblue Limited
09.2011 - 10.2012
  • Within this role my main responsibilities includes meeting the diverse IT needs of customers and companies by tailoring solutions to their specific needs
  • These roles have provided me with the opportunity to work across a variety of corporate environments, implementing solutions and traveling across the country to ensure customer needs are met
  • Some extensive experience on Server2012 upgrading a current2008 server environment to Server2012 environment

Telecom (GEN-I), Lantech Limited, HEB Smithbridge and Future IT
09.2006 - 06.2011
  • Future IT - Providing of senior-level IT technical support for existing and new clients – SME
  • Fujitsu New Zealand – Providing IT services to a variety of clients, small to large enterprises
  • HEB Smithbridge – Assist in-house IT team on Microsoft Infrastructure while implementing a Citrix solution
  • Gen-I – Monitoring and looking after intrusion detection alerts – Enterprise systems
  • Lantech Limited - Administration of client networks, providing installation, diagnosis and fault support services – small to medium systems
  • Zoom Technologies Limited – Looking after SME businesses Microsoft Infrastructures

Network Manager

Orewa College
12.2002 - 09.2006
  • My main responsibilities as Network Manager was to maintain the existing Apple and Windows cross platform network
  • The needs of the college demanded a switch to an exclusive Windows only network
  • The network consisted of12 Windows2003 Server Raid5 fileservers connected to a Gigabit Allied Telesyn Network
  • This included working on and maintaining various Allied Telesyn layer2 and layer3 switches installed in the college

Logical Systems Limited
09.2001 - 11.2002
  • Maintaining an Apple network with9 Apple Macintosh fileservers which includes web server (Webdoubler), mail server (Appleshare Ip), Mac administrator, Windows NT server.140 Imac’s logging in to the servers with email
  • The system consisted of60 Windows2000, computers connecting to the NT Server
  • Network connected via3 Com switches with optic fibre
  • Maintaining all servers with software on relevant I Mac’s (terminals) and PC’s running Windows98,2000 and XP

01.1985 - 09.2001
  • Employment within the IT and telecommunications industry
  • Within the IT industry in South-Africa I established a career with exposure to multiple IT environments including the Graphics Industry, Small Business and Corporate Companies that set the benchmark for my development as a Senior Systems Engineer
  • IT Solutions – Owner – Microsoft and Apple company
  • JAS Graphics – Owner – Microsoft and Apple company
  • Clover Technologies – Microsoft and Apple company serving the graphics industry
  • Welcomp Computers Pty Ltd – Microsoft Company
  • Telkom South Africa – Telephone and exchange technician
  • South-African Defense Force – Infantry Soldier –2 years
  • Bank of Lisbon – Bank Clerk – Awaiting military service

Education

Unitec

Skills

  • Project Management
  • Ability to prioritise and meet deadlines
  • Trouble Shooting & Problem Solving
  • Ability to work either as a team member or as solo charge
  • Procurement
  • Strong Customer Focused approach
  • Disciplined
  • Adaptable and Flexible
  • Efficient and effective documentation
  • Focused Professional
  • MYOB Accounting
  • Change Management
  • Consulting with clients, stakeholders and vendors
  • Strong ability to prioritise and meet deadlines
  • Implementing Systems
  • Networking TCP/IP
  • Network and Systems Development
  • Network Infrastructure & Design
  • Office365 Cloud Services and Azure Cloud servers
  • Customer Migration Projects
  • Kaseya
  • Labtech
  • Connectwise
  • Network and Systems Development
  • Network Infrastructure & Design
  • Office365 Cloud Services and Azure Cloud servers
  • Customer Migration Projects
  • Kaseya
  • Labtech
  • Connectwise

Certification

  • Microsoft Azure Fundamentals - AZ-900 (ACE Training Ltd)
  • Microsoft Azure Security Technologies - AZ-500 (ACE Training Ltd)
  • Microsoft Azure Administrator - AZ-104 (ACE Training Ltd)
  • Microsoft365 Fundamentals - MS-900 (ACE Training Ltd)
  • Modern Desktop Administrator Part1 - MD-100 (ACE Training Ltd)
  • Modern Desktop Administrator Part2 - MD-101 (ACE Training Ltd)
  • Managing and maintaining a Microsoft Windows Server2003 (70-290) Ref:2008/02/13749 MCP
  • Windows2000 Network & Operating System Essentials Ref:215128/02/2003
  • Config and Administering Microsoft Windows XP Administration (70-270) Ref:2008/02/14085 MCP
  • Managing a Microsoft Windows2000 Network Environment Ref:212619/09/2003
  • Deploying & Managing Internet Security & Acceleration (ISA Server)20/10/2003
  • Implementing Windows2000 Professional & Server Ref:215207/03/2003
  • Implementing & Managing Microsoft Exchange Server2003 (70-284) Ref:240002/06/2004
  • Planning & Managing a MS Windows2003 Network Infrastructure (70-293) - ACE
  • Managing and Maintaining a Microsoft Windows Server2003 - Network Infrastructure (70-291) Ref:2008/02/13900
  • Designing a Microsoft Windows Server2003 Active Directory and Network Infrastructure (70-297)
  • Supporting Users and Troubleshooting a Microsoft Windows XP Operating System (70-227)
  • Supporting Users and Troubleshooting Desktop Applications on a Windows XP Operating System (70-272)
  • Microsoft Windows Server2008 Ref:2009/03/24114
  • Microsoft Windows Vista (73-620) Unitec –2010 – MCTS
  • Microsoft Client Operating System Environment – ISCG5331
  • Fundamentals of Network Infrastructure – ISCG5332
  • Communication & Problem Solving in an IT Network Environment – ISCG5334
  • Server Operating System (Server2008) – ISCG6330
  • Network Directory Services - ISCG6331
  • Configuring Network Infrastructure – ISCG6332
  • Server Administration (Server2008) – ISCG6333
  • Exchange Servers in Networks – ISCG6334
  • Virtual Server - VMware4,5 &6 and Hyper-V Technologies Server2008 R2 /2012 R2.
  • Apple Computer:
  • T900 - Service Fundamentals
  • T910 - Apple Macintosh Setup and Configuration
  • T920 - Servicing Apple Macintosh
  • T930 - Servicing Apple Printers
  • AT500 - Apple Config Engineer
  • AT510 - Apple Service Engineer
  • AT520 - Apple Powerbook Engineer
  • AT530 - Apple Display Engineer
  • Novell - Novell Systems Manager
  • Meissner Power Systems - UPS Technologies and Maintenance

Accomplishments

  • Establishment and implementation of a Window Server2003 network that included12 Windows2003 fileservers,300 workstations,120 laptops on a star gigabit backbone network.
  • Managing an Apple Network / Window Server2003 Network
  • Project Management

Residence:

New Zealand Citizen

Timeline

Field Services Support (Wellington Office) Contract Role

Kiwi Rail
11.2024 - 12.2024

Field Services Support (Ellerslie Office) Contract Role

Kiwi Rail
10.2023 - 04.2024

Network Engineer & System Administrator

Heart Foundation
10.2015 - 09.2023

Systems Engineer

Informatrix
04.2015 - 09.2015

Senior Technical Consultant

Altair Computer Systems Ltd
02.2014 - 11.2014

Dimension Data
02.2013 - 11.2013

Codeblue Limited
09.2011 - 10.2012

Telecom (GEN-I), Lantech Limited, HEB Smithbridge and Future IT
09.2006 - 06.2011

Network Manager

Orewa College
12.2002 - 09.2006

Logical Systems Limited
09.2001 - 11.2002

01.1985 - 09.2001

Unitec

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André Dippenaar