Andre Butler
Hamilton,WKO
Summary
I'm a reliable and motivated customer service professional with experience in retail, supervisory, and appointment-based environments. Strong background in client communication, EFTPOS and POS systems, and maintaining high service standards in fast-paced workplaces. Known for professionalism, organisation, and building positive relationships with customers and team members.
Overview
5
5
years of professional experience
Work History
Senior Sales Assistant
Animates
Te Rapa, Hamilton
03.2025 - Current
- Guided customers in selecting pet supplies and products at Animates to meet their pets' specific needs.
- Provided excellent customer service to enhance shopping and customer experiences.
- Coordinated promotional events by setting up displays and interacting with customers to drive engagement.
- Processed sales transactions accurately and efficiently at the register.
- Managed inventory levels and restocked shelves.
Assistant Store Manager/Store Manager
Animates
Mt Maunganui, Tauranga
01.2024 - 01.2025
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Assisted in managing daily store operations and staff performance.
- Trained new employees on customer service and sales techniques.
- Implemented merchandising strategies to enhance product visibility and appeal.
- Resolved customer inquiries and complaints to ensure satisfaction.
- Supported scheduling and staffing to maintain optimal store coverage.
- Engaged with customers to foster relationships and build loyalty.
- Managed daily cash handling procedures, resolving discrepancies efficiently.
Security Officer
The Warehouse
Hamilton Central, Hamilton
10.2021 - 02.2022
- Monitored premises to ensure safety and security for all staff and customers.
- Responded promptly to incidents, providing assistance and coordinating with local authorities.
- Collaborated with team members to develop effective emergency response plans.
- Documented daily activities, incidents, and observations in detailed reports for review.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Education
Pre-Trade Plumbing, Gasfitting, Drainlaying - Trades
Wintec
Hamilton, NZ06-2025
High School Diploma -
Hillcrest High School
Hillcrest, NZ12-2021
Skills
- EFTPOS and Point-Of-Sale System
- Inventory management
- Sales techniques
- Appointment booking systems
- Record Keeping and Documentation
- Customer service
- Effective communication
- Conflict resolution
- Full Car License
- Team leadership
Timeline
Senior Sales Assistant
Animates
03.2025 - Current
Assistant Store Manager/Store Manager
Animates
01.2024 - 01.2025
Security Officer
The Warehouse
10.2021 - 02.2022
Pre-Trade Plumbing, Gasfitting, Drainlaying - Trades
Wintec
High School Diploma -
Hillcrest High School