Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angini Maharaj

Auckland

Summary

Dynamic professional with a strong background in education and customer service, notably as a Learning Assistant at Scott Point School. Proven ability to foster positive relationships and enhance student engagement through effective communication and problem-solving skills. Committed to delivering high-quality support while maintaining a professional attitude in fast-paced environments.

Overview

19
19
years of professional experience

Work History

Learning Assistant/ ESOL Teacher

Scott Point School
02.2020 - Current

As a Primary School Learning Assistant and ESOL Support, I work closely with teachers to support young students’ academic and language development. I provide individual and small-group support to learners, particularly those for whom English is a second language. My role focuses on helping children build confidence, develop literacy and numeracy skills, and feel included in classroom activities.


  • Supporting ESOL students in understanding classroom instructions and tasks
  • Helping manage behaviour and maintain a safe learning environment
  • Encouraging positive social interactions and cultural understanding

Director

Plumbing Guru LTD
04.2006 - Current

As the Director of a trade company, I am responsible for overseeing all aspects of business operations, from strategic planning and financial management to client relations and team leadership. I ensure the company meets industry standards while delivering high-quality trade services such as construction, electrical, plumbing, or general contracting. My role includs managing projects, supervising staff, maintaining supplier relationships, and driving business growth through strong leadership and sound decision-making.


  • Leading overall business operations, including budgeting, project management, and staff supervision to ensure quality service and profitability.
  • Building strong relationships with clients, suppliers, and contractors to grow the business and secure repeat work.
  • Maintaining health, safety, and compliance standards across all job sites while overseeing project timelines and quality control.

Daycare Teacher

Learning Tree
01.2018 - 12.2019

As a Daycare Teacher, I was responsible for creating a safe, nurturing, and engaging environment for young children. I supported their early development through play-based learning, routines, and structured activities. My role involved planning age-appropriate lessons, helping with emotional and social development, and building strong relationships with children and their families.

I worked collaboratively with other staff to maintain a positive, inclusive atmosphere where every child felt valued and supported.


  • Planned and led educational activities focused on early literacy, numeracy, and creativity
  • Supervised children to ensure safety and wellbeing at all times
  • Supported children’s emotional, social, and physical development


Customer Service Operator

Pak N Save
06.2006 - 02.2014

As a Customer Service Operator at PAK’nSAVE, I provided friendly and efficient service to customers at the checkout and service desk. My role involved handling transactions, resolving customer queries, and ensuring a smooth shopping experience. I worked in a fast-paced environment, helping with returns, Lotto, gift cards, and general enquiries, while maintaining high levels of professionalism and accuracy.

I contributed to a positive team culture and always aimed to go above and beyond for customers.


  • Assisted with customer queries and complaints in a calm, helpful manner
  • Worked as part of a team to ensure excellent customer service across the store
  • Followed store procedures and safety guidelines at all times

Receptionist

LJ Hooker Real Estate
01.2012 - 12.2013

As a Receptionist in a real estate office, I was the first point of contact for clients, agents, and visitors. I provided excellent customer service both in person and over the phone, while managing daily administrative tasks. My role supported the smooth running of the office through scheduling appointments, maintaining property listings, handling enquiries, and supporting real estate agents with documents and communication.


  • Maintained and updated property listings and marketing materials
  • Prepared client information packs and sales documents
  • Managed office supplies, filing, and general admin support

Education

Level 4 - Level 4 Early Childhood Education

NZSE
Auckland
10-2021

High School Graduate -

Drasa Secondary School
Fiji
12-2003

Skills

  • Excellent Communication: Able to clearly explain information and actively listen to customer needs, both in person and over the phone
  • Strong Interpersonal Skills: Friendly, respectful, and empathetic, with the ability to build positive relationships with customers and colleagues
  • Effective Problem Solving: Quick to identify issues and provide practical solutions while remaining calm under pressure
  • Product Knowledge: Confident in learning about products and services to offer accurate advice and support
  • Time Management: Skilled at prioritising tasks, handling multiple customer queries, and meeting service deadlines
  • Technical Proficiency: Experience with phone/email communication tools, and basic computer applications
  • Professional Attitude: Reliable, well-presented, and committed to delivering excellent service with a positive attitude

Timeline

Learning Assistant/ ESOL Teacher

Scott Point School
02.2020 - Current

Daycare Teacher

Learning Tree
01.2018 - 12.2019

Receptionist

LJ Hooker Real Estate
01.2012 - 12.2013

Customer Service Operator

Pak N Save
06.2006 - 02.2014

Director

Plumbing Guru LTD
04.2006 - Current

Level 4 - Level 4 Early Childhood Education

NZSE

High School Graduate -

Drasa Secondary School
Angini Maharaj