Dynamic professional with a strong background in education and customer service, notably as a Learning Assistant at Scott Point School. Proven ability to foster positive relationships and enhance student engagement through effective communication and problem-solving skills. Committed to delivering high-quality support while maintaining a professional attitude in fast-paced environments.
As a Primary School Learning Assistant and ESOL Support, I work closely with teachers to support young students’ academic and language development. I provide individual and small-group support to learners, particularly those for whom English is a second language. My role focuses on helping children build confidence, develop literacy and numeracy skills, and feel included in classroom activities.
As the Director of a trade company, I am responsible for overseeing all aspects of business operations, from strategic planning and financial management to client relations and team leadership. I ensure the company meets industry standards while delivering high-quality trade services such as construction, electrical, plumbing, or general contracting. My role includs managing projects, supervising staff, maintaining supplier relationships, and driving business growth through strong leadership and sound decision-making.
As a Daycare Teacher, I was responsible for creating a safe, nurturing, and engaging environment for young children. I supported their early development through play-based learning, routines, and structured activities. My role involved planning age-appropriate lessons, helping with emotional and social development, and building strong relationships with children and their families.
I worked collaboratively with other staff to maintain a positive, inclusive atmosphere where every child felt valued and supported.
As a Customer Service Operator at PAK’nSAVE, I provided friendly and efficient service to customers at the checkout and service desk. My role involved handling transactions, resolving customer queries, and ensuring a smooth shopping experience. I worked in a fast-paced environment, helping with returns, Lotto, gift cards, and general enquiries, while maintaining high levels of professionalism and accuracy.
I contributed to a positive team culture and always aimed to go above and beyond for customers.
As a Receptionist in a real estate office, I was the first point of contact for clients, agents, and visitors. I provided excellent customer service both in person and over the phone, while managing daily administrative tasks. My role supported the smooth running of the office through scheduling appointments, maintaining property listings, handling enquiries, and supporting real estate agents with documents and communication.