Anika Aubertin
Tauranga,BOP
Summary
Organized, responsible, and dedicated to excellence with a strong work ethic and a proven track record in leadership. Experience as a fixed-term 3IC at The Outlet has fostered significant personal growth and the ability to effectively guide and motivate teams. A passion for the outdoors, hospitality, tourism, photography, and retail fuels a commitment to delivering exceptional service and creating memorable experiences. Prepared to leverage diverse skills and enthusiasm to make a positive impact in dynamic environments.
Overview
3
3
years of professional experience
Work History
Fixed Term 3IC
Torpedo7/The Outlet
Tauranga, BOP
05.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Managed inventory levels, ensuring availability of popular items.
- Assisted customers in product selection, enhancing overall shopping experience.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
- Trained new staff on sales techniques and store policies, enhancing overall team performance.
- Executed visual merchandising strategies to attract customers and drive sales.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Monitored and tracked shipments using logistics software to maintain accurate records.
- Assisted in receiving shipments, verifying accuracy of delivered products, and maintaining documentation.
- Assisted in training new employees on order picking techniques and safety standards.
- Oversaw daily cash deposits ensuring funds were accounted correctly resulting in increased accuracy.
Sales person
Farmlands TePuke
04.2023 - 10.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Increased sales and customer satisfaction through personalized servicing.
- Answered incoming calls and emails to provide product information, features and benefits.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Listened to customer needs and desires to identify and recommend optimal products.
- Lifted heavy weights and moved products around.
- Helped team mates when stuck with a customers product.
- Recognized, documented, and advised on removal of hazard.
Blueberry Orchard Worker / Supervisor
Nanric Blue Limited
Pukehina
10.2022 - 02.2023
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained energy and enthusiasm in a fast-paced environment.
- Maintained excellent attendance record, consistently arriving to work on time.
- Always consistently working hard and dedicated towards my job.
- Removed bush, fallen fruit and trash to maintain clean and safe orchard.
- Followed safety procedures when climbing ladders, carrying Number pounds and using farm equipment.
- Picked and unloaded fruit carefully to deliver number % bruise-free produce.
- Harvested high volumes of ripe, quality fruits from fields and orchards.
- Maintained safe work environment with standards of food and human safety regulated by health Department.
- Trained and mentored team members to enhance performance and productivity.
Education
L1 And L2 NCEA -
Te Puke High School
Te Puke, BOPSkills
- Organization and Time Management
- Dependable and Responsible
- Teamwork and Collaboration
- Customer service
- Flexible and Adaptable
- Attention to Detail
- Confident
- Trustworthy
- Staff training and development
- Dispatching procedures
- Money handling
- Staff supervision
Timeline
Fixed Term 3IC
Torpedo7/The Outlet
05.2024 - Current
Sales person
Farmlands TePuke
04.2023 - 10.2023
Blueberry Orchard Worker / Supervisor
Nanric Blue Limited
10.2022 - 02.2023
L1 And L2 NCEA -
Te Puke High School