Aroha Werahiko
Project Manager
Porirua
Summary
Results-driven Project Manager with over 6 years of experience in driving business transformation, optimising processes, and delivering data-driven solutions. Skilled in stakeholder management, agile and waterfall methodologies, and digital transformation.
"Our team was really happy with Aroha’s work ethic and on time response for any enquiry. - Customer Feedback"
Overview
12
12
years of professional experience
4
4
years of post-secondary education
7
7
Certifications
Work History
Project Manager
Te Rūnanga O Toa Rangatira
06.2023 - Current
- Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
- Implemented Agile methodologies within project teams, increasing overall adaptability and responsiveness.
- Created detailed user stories for system enhancements, leading to improved functionality and user satisfaction.
- Performed risk assessments on potential projects to determine feasibility and viability before moving forward with implementation plans.
- Led process mapping initiatives, resulting in optimised workflows.
- Streamlined workflow for better productivity with the implementation of new software solutions.
- Provided technical support for troubleshooting analytics and reporting issues.
- Mentored junior analysts on best practices for business analysis techniques, fostering professional growth within the team.
- Successfully managed multiple projects simultaneously by prioritising tasks according to urgency, resource availability, and alignment with organisational goals.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Fostered a culture of innovation and creativity within the project team, leading to improved problem-solving capabilities and enhanced outcomes.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Fostered culture of continuous improvement, conducting post-project reviews to identify lessons learned and best practices.
Functional Payroll Implementation Consultant
Agilyx
10.2021 - 06.2023
- Lead of multiple Australian Payroll Implementation projects with exposure to Project Management activities.
- Building the payroll interpretation engine to meet all customers needs in compliance with Australian Payroll Legislation - Awards and Enterprise Bargaining Agreements.
- Expansive Australian Payroll knowledge of multiple Awards, manual calculations, and STP2 readiness.
- Monitoring and anticipating complice obligations and changes relating to Australian Payroll.
- Experienced working along side Australian Scheduling and Costing systems to deliver a three-vendor solution. Where integrations would flow interchangeably from the Payroll system.
- Owning the complete SDLC process, including Requirements gathering, Build (Configuration and integration), Testing includes supporting UAT and providing training to customers, Deployment (Data Migration), Go Live, and hyper care and support.
- Identifying, analyzing and mitigation towards Project risks and communicating these to Project Managers and/or customers effectively and efficiently.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Learned and adapted quickly to new technology and software applications.
- Passionate about learning and committed to continual improvement
- Participated in team projects, demonstrating an ability to work collaboratively and effectively
Support Consultant
Agilyx
04.2021 - 10.2021
- 98% overall customer satisfaction rate.
- Working across UK, Australian, and New Zealand customers
- Troubleshot software and user issues.
- Supported customers throughout incident response, management and resolution to deliver expert assistance for technical needs.
- Identifying gaps where continuous improvement in the form of automation can be implemented.
- Vendor relationship management.
- Supported upgrades for Live customer
- Created user accounts and assigned permissions.
- Maintained all tickets via Zen desk.
FinacialForce Implementation Consultant
Agilyx
02.2019 - 03.2021
- Aiding significant business changes in the form of automating processes to save over 20hr per week in now redundant financial processes and activities.
- Working between our ANZ team bringing experience in both Australian and New Zealand Financial systems.
- Supporting Implementations through requirements, build, test, and deployment, GoLive phases.
- Supporting high level Documentation of deliverables to internal and external customers.
- Cultivated interpersonal skills by building positive relationships with others.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Delivered services to customer locations within specific timeframes.
- Cultivated interpersonal skills by building positive relationships with others.
Graduate Implementation Consultant
Agilyx
11.2018 - 02.2019
- Streamlined the internal onboarding and compliance process through a LMS system, significantly reducing HR's processes by 40% for new starters.
- Part of the project team for NZ Payroll System Compliance.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Shadowed Senior Consultants on Customer sites and providing meeting minutes to support requirement gathering documentation.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Proven ability to develop and implement creative solutions to complex problems.
- Passionate about learning and committed to continual improvement.
- Participated in Business Analytical courses provided by the company.
- Self-motivated, with a strong sense of personal responsibility.
Retail Manager
Jeans West
02.2013 - 01.2014
- Trained and developed new employees for ease of transition into team.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Education
Applied Business Studies - Accounting
Whitireia New Zealand
Porirua, WGN 02.2015 - 11.2018
Skills
Empathy lead professional
Proficient communicator
Analytical mind/Problem solver
Emotional Intelligence
Attention to detail
Integrity driven
Team contributor
Creatively curious
Certification
Australian Payroll TAPS- Foundations of Payroll
Highlights
- 6yrs plus working with a SaaS and CaaS provider.
- Delivering on compliance across Awards and EBAs
- Creating long lasting relationships
- Experienced in Agile and Waterfall project delivery.
- Able to contribute to project management needs such as scope, change requests, and costings.
- Confident in working with senior stakeholders with the ability to adapt consulting style to fit users needs.
- Team champion who enjoys collaborating with all members.
Timeline
Prince2 Agile Foundation Certification in Agile Project Management
09-2024
Project Manager
Te Rūnanga O Toa Rangatira
06.2023 - Current
Functional Payroll Implementation Consultant
Agilyx
10.2021 - 06.2023
Australian Payroll TAPS- Foundations of Payroll
07-2021
UBW HR Essentails
06-2021
Support Consultant
Agilyx
04.2021 - 10.2021
FinacialForce: Accounting Essentials
06-2020
FinacialForce: FM Implementation Essentials
05-2020
FinacialForce Implementation Consultant
Agilyx
02.2019 - 03.2021
Graduate Implementation Consultant
Agilyx
11.2018 - 02.2019
Applied Business Studies - Accounting
Whitireia New Zealand
02.2015 - 11.2018
Certificate in Business Technology Level 4
07-2014
Certificate in Business Technology Level 3
02-2014
Retail Manager
Jeans West
02.2013 - 01.2014
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