Astasia Whaanga
Roslyn,Dunedin
Summary
I have extensive experience in the hospitality industry, and I am now looking to take the next steps in my career. I am a punctual and reliable individual who works well under pressure. I can work both in a team environment and on my own initiative. I have a friendly disposition, and I have a good sense of humor. I am very driven to succeed in everything that I do, and I enjoy encountering new challenges and experiences that allow for personal growth. My goal is to work for a reputable employer, and to continuously learn and challenge myself.
Overview
13
13
years of professional experience
Work History
Manager / All Rounder
Ward Street Depot
, Dunedin
05.2023 - Current
- Resumed position in 2023 after previous tenure
Manager / All-rounder
Highland House Boutique Hotel
Dunedin
01.2023 - 05.2023
- Managed 24-hour hotel operations in the absence of an acquaintance, handling administration, room service, reception tasks, restocking, housekeeping, heavy lifting, and deep cleaning.
All-rounder / Senior Member of Staff
Wooden Table Café
Mosgiel
12.2021 - 01.2023
- I enjoyed it very much in 2017, so I couldn't resist when I was asked to return in 2021; I conducted mobile food deliveries, supervised the kitchen to ensure food safety compliance, and delivered prompt service, cultivating loyalty.
Manager / All Rounder
The Fix Café
Dunedin
03.2020 - 12.2021
- A bustling café renowned for high standards where I managed customer queries, trained staff, provided exceptional coffee beans, drinks, and meals, counted the tills, and opened and closed the cafe.
Manager / All-rounder
Vice food co.
Wanaka
01.2020 - 03.2020
- I worked here for a short period of time before moving back to Dunedin due to COVID cutting my hours. Some duties included baking, restocking, cooking, and sole charge of the food truck.
All Rounder
Ward Street Depot
Dunedin
01.2019 - 01.2020
- Introduced and promoted new inventory, trained staff, ordered supplies while maintaining strict quality control measures, prepared meals and managed catering services for various events, also recognized for producing best sausage rolls in New Zealand.
All Rounder
Wooden Table Café
Mosgiel
06.2017 - 01.2019
- Transitioned from front-of-house to back-of-house, after achieving senior staff status. Explored job opportunities closer to home due to transportation difficulties at that time.
Front of House / Senior Member of Staff
Harborside Grill
Dunedin
09.2015 - 06.2017
- Liaised weekly with the restaurant manager to discuss daily operations, growth, and product strategies; controlled the designated section of the restaurant; and assisted as a kitchen hand when required.
Front of House
Ra Café and Bar
Dunedin
01.2012 - 09.2015
- Exceptional bartending and waitressing expertise, customer reservation management and execution, liaising with contractors, e.g. DJ and security, and function planning.
Front of House
Moon Bar / Angus Steak House
Dunedin
06.2015 - 09.2015
- Facilitated staff transition from Ra Cafe & Bar during the construction and re-branding phases.
Education
Kavanagh College High School
Dunedin01-2014
Skills
- Own car, full license and OSH certificate
- Hard working, motivated and efficient
- Physically fit and healthy
- Flexible and adaptable to environments
- Excellent sales and customer service
- Problem solving and conflict resolution
- Staff training and team building
- Administration skills
Employment References
Lily Li, Ward Street Depot, 021-071-8090
Sarah Crombie, Wooden Table Café, 027-221-49698
Tim Milmine, The Fix, 0274723828
Timeline
Manager / All Rounder
Ward Street Depot
05.2023 - Current
Manager / All-rounder
Highland House Boutique Hotel
01.2023 - 05.2023
All-rounder / Senior Member of Staff
Wooden Table Café
12.2021 - 01.2023
Manager / All Rounder
The Fix Café
03.2020 - 12.2021
Manager / All-rounder
Vice food co.
01.2020 - 03.2020
All Rounder
Ward Street Depot
01.2019 - 01.2020
All Rounder
Wooden Table Café
06.2017 - 01.2019
Front of House / Senior Member of Staff
Harborside Grill
09.2015 - 06.2017
Front of House
Moon Bar / Angus Steak House
06.2015 - 09.2015
Front of House
Ra Café and Bar
01.2012 - 09.2015
Kavanagh College High School
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