Summary
Overview
Work History
Education
Skills
Drivers Licence
Hobbies and Interests
References
Timeline
Generic

Ben Savage

Wellington, NZ

Summary

Passionate leader overseeing day-to-day operations of the branch, who isn't afraid to roll up his sleeves and get stuck in to lend a helping hand. Exceptional drive and dedication to accomplishing business objectives, exceeding customer expectations and who is determined to extract the best from his team.

Overview

14
14
years of professional experience

Work History

Site Manager

Carters Building Supplies
, Wellington
07.2023 - Current
  • Monitored financial performance of the branch on a monthly basis.
  • Supported Account Managers in servicing and obtaining new business.
  • Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
  • Assigned tasks and delegated responsibilities among team members to enhance their skillset.
  • Interviewed, recruited, and trained new employees for open positions.
  • Reviewed completed work to verify consistency, quality, and conformance against audit requirements.

Store Services Manager (Branch 2IC)

Carters Building Supplies
, New Plymouth
02.2022 - 07.2023
  • Provided leadership and direction to the team.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Updated and maintained store signage and displays.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Assisted in the development of the new POS system via attending out of town testing sessions.

Inwards Goods / Inventory Manager

Carters Building Supplies
, New Plymouth
11.2020 - 02.2022
  • Performed regular cycle counts to maintain accuracy of inventory records.
  • Identified discrepancies between physical counts and computer records; investigated causes and took corrective action as needed.
  • Trained and developed staff on proper receiving, processing and stocking procedures.

Sales Consultant & Warehouse Storeperson

Carpets Wholesale & Retail
, New Plymouth
01.2020 - 11.2020
  • Maintained accurate records of all sales activities in the CRM system.
  • Listened to customers to understand needs and refer to optimal services.
  • Greeted incoming customers and provided expert sales and service to drive revenue.

Timber Yardman (Temporary)

Carters Building Supplies
, New Plymouth
11.2019 - 01.2020
  • Assisted customers with timber products.
  • Built up building product knowledge.
  • Operated 5 tonne forklift.

Account Manager

Cleanline Tasman
, New Plymouth
08.2019 - 11.2019
  • Developed and maintained relationships with key accounts to ensure customer satisfaction.
  • Presented proposals to key stakeholders.
  • Diligently followed a customer call cycle.
  • Serviced and maintained kitchen/laundry pumps for detergent.

Storeperson

Cleanline Tasman
, New Plymouth
05.2017 - 08.2019
  • Checked incoming shipments for accuracy and damages.
  • Packed items for shipment according to customer requirements.
  • Operated forklifts and other material handling equipment safely and effectively.
  • Inspected outgoing shipments to verify completion of order details.
  • Maintained accurate records of stock levels, deliveries and orders.

Grocery Assistant/Storeperson

Pak ‘n Save
, New Plymouth
09.2015 - 05.2017
  • Maintained a clean, organized and well-stocked environment for shoppers.
  • Stocked shelves with merchandise according to company guidelines.
  • Operated pallet jacks to move large quantities of stock from storage areas to sales floor.
  • Assisted customers in locating items and providing product information.

Sales Consultant

Carpet Court
, New Plymouth
08.2014 - 09.2015
  • Analyzed customer needs and preferences to recommend appropriate products.
  • Monitored competitor activity and pricing strategies to adjust accordingly.
  • Participated in regular training sessions on new products, services, and industry trends.
  • Ticketed, arranged and displayed merchandise to promote sales.

Sales Support / Sales Consultant

Tasman Toyota
, New Plymouth
05.2013 - 08.2014
  • Performed cold calls to prospective customers to introduce company offerings.
  • Participated in regular training sessions on new products, services, and industry trends.
  • Worked with fellow sales team members to achieve group targets.
  • Greeted incoming customers and provided expert sales and service to drive revenue.

Checkout Operator/Grocery Assistant

Pak ‘n Save
, New Plymouth
12.2010 - 05.2013
  • Greeted customers in a friendly and courteous manner.
  • Operated point-of-sale terminals to record customer purchases.
  • Processed cash and card payments accurately and efficiently.

Education

NCEA Level 3 -

Spotswood College
01-2010

NCEA Level 2 -

Spotswood College
01-2009

GCSE’s -

Frederick Gent School
01-2008

Skills

  • Branch Operations Management
  • Multi-tasking ability
  • Customer Relationships
  • People-oriented
  • Safety focussed
  • Employee Development

Drivers Licence

Full unrestricted NZ Dirver Licence with Dangerous Goods and Forklift Endorsement

Hobbies and Interests

  • I love spending time outside with family whilst walking our dog
  • I enjoy making things, such as wooden coasters and wooden furniture.
  • I enjoy getting involved and helping out with my Son's football team.

References

References available upon request.

Timeline

Site Manager

Carters Building Supplies
07.2023 - Current

Store Services Manager (Branch 2IC)

Carters Building Supplies
02.2022 - 07.2023

Inwards Goods / Inventory Manager

Carters Building Supplies
11.2020 - 02.2022

Sales Consultant & Warehouse Storeperson

Carpets Wholesale & Retail
01.2020 - 11.2020

Timber Yardman (Temporary)

Carters Building Supplies
11.2019 - 01.2020

Account Manager

Cleanline Tasman
08.2019 - 11.2019

Storeperson

Cleanline Tasman
05.2017 - 08.2019

Grocery Assistant/Storeperson

Pak ‘n Save
09.2015 - 05.2017

Sales Consultant

Carpet Court
08.2014 - 09.2015

Sales Support / Sales Consultant

Tasman Toyota
05.2013 - 08.2014

Checkout Operator/Grocery Assistant

Pak ‘n Save
12.2010 - 05.2013

NCEA Level 3 -

Spotswood College

NCEA Level 2 -

Spotswood College

GCSE’s -

Frederick Gent School

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Ben Savage