Caitlin Barnes

At Farmers Trading Company Ltd, I focus on delivering exceptional customer service tailored to each individual's needs. I also maintain up-to-date knowledge of new stock and inventory levels, ensuring timely restocking of products.
Additionally, I have a good understanding of all departments, which helps me assist customers to the best of my ability, encouraging them to become return customers and leave satisfied.

• I provide exceptional customer service, ensuring a positive shopping experience for all customers
• Assist customers with product inquiries, selections, and purchases
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
• Process transactions accurately and efficiently using the point-of-sale system
• Collaborate with team members to achieve sales targets and store goals
• Handle customer complaints and returns professionally, ensuring customer satisfaction
• Assist in training new employees on customer service protocols and company policies

As a dedicated beauty therapist, I built a loyal clientele who valued my expertise. My knowledge and commitment to the latest trends ensured high-quality treatment. I am skilled at upselling and recommending add-on products, and clients trusted me as I only recommended what would benefit them. This professionalism and integrity helped build strong, lasting relationships with my clients

Unfortunately, my time here was cut short due to the business shutting down

• Opened and closed the clinic, managed the clinic's website and social media
• Helped clients with various online and in-person inquiries
• Performed a vast array of treatments

While studying full-time during the day, I managed the restaurant and worked as a bar attendant at Taradale Club. This experience demonstrates my strong ability to multitask and balance multiple responsibilities effectively.

• Greeted customers, booked and confirmed multiple reservations
• Maintained a high standard of cleanliness throughout the restaurant and bar
• Processed customer orders and provided meal and beverage service
• Reconciled and balanced the cash register at the end of each business day
• - Trained new staff and assisted in the management of functions

• Performed daily cleaning and kitchen hand duties
• Fully trained as the weekend barista, excelling in providing quality customer service
• Covered other staff roles during the holiday period, requiring flexibility and quick learning