Dynamic professional with extensive experience at Barfoot & Thompson, excelling in customer service and office administration. Proven ability to enhance workflow through effective scheduling and data management. Skilled in Microsoft Office and adept at building strong relationships, consistently achieving goals and fostering a collaborative work environment.
Hi, I’m
Chante White
Pukekohe,NZ
Summary
Overview
3
years of professional experience
Work History
Barfoot & ThompsonAuckland, NZ
Administrator & Receptionist
03.2019 - 08.2019
Job overview
- As an Administrator and Receptionist at B&T, I managed daily office operations, handled incoming communications, and provided exceptional customer service to clients and staff.
- I also assisted with scheduling, data entry, and general administrative support to ensure smooth business functions.
- Designed forms and templates to streamline workflow processes within the organisation.
- Maintained filing system for important documents such as contracts and invoices.
- Maintained positive working relationship with fellow staff and management.
- Monitored emails, sorted mail and distributed correspondence accordingly.
- Coordinated scheduling and logistics for staff meetings and corporate events.
LiebherrAuckland, NZ
Administrator & Receptionist
02.2018 - 02.2019
Job overview
- As an Administrator & Receptionist at Liebherr, I managed daily office operations, handled incoming communications, and provided exceptional customer service to clients and staff
- I also assisted with scheduling, data entry, and general administrative support to ensure smooth business functions
SMCAuckland CBD, Auckland
Sales Leader
03.2016 - 03.2017
Job overview
- Conducted market research to identify selling possibilities and evaluate customer needs.
- Provided training sessions on best practices when engaging with potential donors.
- Helped sales team accurately price different services and understand job requirements.
- Taught and trained new sales personnel on customer service and sales techniques.
- Resolved customer concerns and promptly answered inquiries to maintain satisfaction.
- Explained the benefits of purchasing the product compared to competitors' offerings.
- Greeted customers at their door and introduced myself.
- Collected payments from customers, including cash, check or credit card transactions.
- Resolved any customer complaints or issues promptly and professionally.
- Listened to customers to understand needs and put together optimal solutions.
- Achieved or surpassed monthly sales quotas.
Education
Green Bay HighAuckland, NZ
Green Bay High
01.2012
University Overview
Skills
- Event Planning
- Interior Decor
- Cooking
- Photography
- Sales
- Restricted Car Licence
- Microsoft Word
- BAAN
- Microsoft Office
- LISA
- Microsoft Excel
- Office administration
- Customer service
- Data entry
- Scheduling appointments
- Filing management
- Email monitoring
- Time management
- Communication skills
- Problem solving
- Adaptability
- Conflict resolution
- Attention to detail
- Timesheet processing
- Sales techniques
- Lead generation
- Relationship management
- Presentation skills
- Negotiation skills
- Product knowledge
- Training and development
- Door-to-door sales
- Adaptive selling techniques
- Relationship selling
- Customer care
- Customer relationship building
- Competitive analysis
- Cold calling
- Product description
- Brand storytelling
- Relationship building
- Complaint handling
- Active listening
- Trial close
- Sales presentations
- Objection handling
- Follow-up communications
- Up-selling
- Closing sales
References
References
Available on request.
Timeline
Administrator & Receptionist
Barfoot & Thompson
03.2019 - 08.2019
Administrator & Receptionist
Liebherr
02.2018 - 02.2019
Sales Leader
SMC
03.2016 - 03.2017
Green Bay High
Green Bay High
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