Charmin Olan
Christchurch,CAN
Summary
Dynamic healthcare professional excelling in patient assessment and advocacy. Proven ability to enhance patient satisfaction through effective communication and clinical documentation. Skilled in medication administration, ensuring safety and compliance while fostering a compassionate environment for diverse patient populations.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Caregiver
Summerset
Avonhead, Christchurch
06.2024 - Current
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
Meta Community Coordinator/Marketing Pro
Meta-TDCX
, Singapore
12.2021 - 01.2024
- Built, scaled, and sustained a thriving online community by Meta for business owners (APAC) using proven strategies and tools, resulting in increased engagement and brand loyalty.
- Effectively identified clients' business goals and provided customized solutions to meet their specific needs, resulting in improved client satisfaction and revenue growth, while providing insights, feedback, and revenue trends.
Patient Care Specialist
Speedoc
, SIngapore
01.2021 - 12.2021
- Scheduled and registered client appointments.
- Coordinated referrals to specialists, ancillary testing, and additional services to facilitate comprehensive patient care.
- Managed patient care teams, overseeing nurses, support staff, and healthcare professionals to ensure coordinated care delivery.
- Monitored and addressed patient satisfaction, promptly resolving any concerns or issues that arose.
- Assisted with various administrative tasks, including managing emails and phone calls.
Insurance Specialist
Fullerton Healthcare Group
, Singapore
04.2019 - 12.2020
- Provide guidance to customers on their insurance coverage, explain the benefits of their policies, and work to resolve customer issues related to insurance policies, claims, billing, and payments.
- Maintain accurate customer records, updating contact information, policy details, and other relevant data as needed.
- Issuance of Emergency Letter of Guarantee.
Health Care Assistant
Khoo Teck Puat Hospital (Operating Theatre)
, Singapore
01.2017 - 05.2018
- Handle appointments for patients, and coordinate with another department.
- Ensure safe transportation and transfer of perioperative patients.
- Maintained a clean work environment by following infection control policies and procedures.
- Checked vital signs regularly including temperature, pulse rate, respiration rate, blood pressure.
Health Care Assistant
Khoo Teck Puat Hospital (Radiology)
, Singapore
12.2011 - 12.2012
- Assisted radiographers in performing diagnostic imaging procedures, such as X-rays and CT scans.
- Prepare the room/equipment and assist the radiologist in sterile procedures, such as FNAC or biopsies.s
- Monitor the patient pre- and post-procedures.
Health Care Assistant
Medirad (Mount Elizabeth Hospital)
, Singapore
08.2009 - 11.2011
- Reviewed images for accuracy prior to submitting them for interpretation by the physician.
- Assisted radiologists in performing diagnostic imaging procedures, such as x-rays and CT scans.
- Transported patients from one department or facility to another as needed.
- Prepared and positioned patients for imaging exams according to established protocols.
Registered Nurse
Molino Doctors Hospital
, Philippines
03.2008 - 02.2009
- Managed multiple tasks simultaneously while prioritizing urgent requests from physicians or nurses.
- Assessed and monitored patient health conditions, including vital signs such as temperature, pulse rate and blood pressure.
- Administered medications, tracked dosages, and documented patient conditions.
Education
Master of Science - Nursing Science
Wintec
Hamilton, NZ09-2025
Bachelor of Science - Nursing
Far Eastern University
Manila, Philippines04-2007
Skills
- Patient assessment
- Medication administration
- Patient advocacy
- Interpersonal communication
- Clinical documentation
- First aid and safety
- Direct patient care
- Cultural sensitivity
Certification
- Philippines Licensed Nurse
- BSL and First Aid Certification
Online Learning Certifications
- Ngā Paerewa Te Tiriti eLearning_Certificate, Ethnicity Training, Tikanga Best Practice, Early Warning Signs
Timeline
Caregiver
Summerset
06.2024 - Current
Meta Community Coordinator/Marketing Pro
Meta-TDCX
12.2021 - 01.2024
Patient Care Specialist
Speedoc
01.2021 - 12.2021
Insurance Specialist
Fullerton Healthcare Group
04.2019 - 12.2020
Health Care Assistant
Khoo Teck Puat Hospital (Operating Theatre)
01.2017 - 05.2018
Health Care Assistant
Khoo Teck Puat Hospital (Radiology)
12.2011 - 12.2012
Health Care Assistant
Medirad (Mount Elizabeth Hospital)
08.2009 - 11.2011
Registered Nurse
Molino Doctors Hospital
03.2008 - 02.2009
Master of Science - Nursing Science
Wintec
Bachelor of Science - Nursing
Far Eastern University
Similar Profiles
Morgan StuartMorgan Stuart
caregiver (Level 4) at Summersetcaregiver (Level 4) at Summerset
Metita TeaoMetita Teao
Caregiver at SummersetCaregiver at Summerset
AVERY McCALLAVERY McCALL
Weekend Receptionist at SummersetWeekend Receptionist at Summerset
Ellissa KlineEllissa Kline
Area Manager at Looksmart AlterationsArea Manager at Looksmart Alterations
Lauren Lock-ReadLauren Lock-Read
Cabin Crew at Air New ZealandCabin Crew at Air New Zealand